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Customer Service Representative Trainee
2 months ago
Moxie Management is a leading sales and marketing agency seeking a highly motivated Customer Relations Trainee to join our team. As a Customer Relations Trainee, you will play a critical role in driving customer engagement and sales for our clients.
Key Responsibilities- Present Products and Services: Confidently present our clients' products and services to consumers to drive sales.
- Build Strong Customer Relationships: Build strong relationships with customers throughout the sales process by actively listening to their needs and providing tailored solutions.
- Input Customer Information: Input customer information, order details, and sales contracts into our Point of Sale (POS) system.
- Stay Up-to-Date on Promotions: Stay updated on the latest promotions and deals to effectively communicate them to customers during sales interactions.
- Attend Training Sessions: Attend virtual and onsite training sessions alongside fellow Customer Relations Trainees to hone in on customer service and sales techniques.
Moxie Management is dedicated to creating a positive and inclusive work environment for all our employees. We cultivate a tight-knit team atmosphere that supports collaboration and mutual growth. Our goal is to lay a strong foundation for each Customer Relations Trainee, providing them with the tools and opportunities needed to thrive in their roles and advance in their careers.
What We Offer- Diversity and Inclusion: We celebrate diversity and are committed to creating an inclusive environment for all employees.
- Equal Opportunity Advancement: We offer equal opportunities for advancement and professional growth.
- Training and Development: We provide comprehensive training and development programs to help our employees succeed.
- Mentorship Programs: We offer mentorship programs to support our employees' career development.
- Biweekly Team Events: We host biweekly team events to foster a sense of community and teamwork.
- High School Diploma or GED: A high school diploma or equivalent is required.
- Customer Service Experience: 0-2 years' experience in customer service, retail sales, hospitality, or a related field.
- Strong Public Speaking Skills: Strong public speaking skills and the ability to confidently interact with customers, clients, and teammates.
- Solution-Oriented Mindset: A solution-oriented mindset and resilience in overcoming challenges.
- Exceptional Time Management: Exceptional time management and organizational skills.
- Flexibility: The ability to work flexible hours, including evenings and weekends as needed.
