Client Engagement Specialist

1 week ago


Santa Monica, California, United States Kixie Full time
Join the Kixie Team

Kixie, an innovative technology startup, is on the lookout for passionate individuals to enhance our customer success initiatives. If you thrive in a dynamic workplace and are dedicated to fostering customer relationships, this position may be ideal for you.

Key Responsibilities:
  • Establish and nurture strong connections with our esteemed clients
  • Work collaboratively with cross-functional teams to guarantee client satisfaction
  • Encourage product utilization and growth through customized strategies
  • Deliver outstanding customer assistance through various communication channels
  • Support the development of educational materials for clients
  • Respond to client inquiries and challenges in a timely and effective manner
  • Facilitate training sessions to empower clients in achieving their business goals
Qualifications:
  • Proven commitment to excellence in your role
  • Outstanding patience and analytical skills
  • Technologically savvy with experience in customer management systems
  • Excellent communication abilities across multiple platforms
  • Quick learner with a flexible approach to new challenges
  • Dedicated to providing exceptional customer experiences
What We Offer:
  • Attractive compensation package
  • Access to high-quality coffee
  • Supportive and energetic workplace culture
  • Chance to acquire valuable skills within the tech sector
  • Convenient office location


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