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Licensed Insurance Customer Support Specialist
2 months ago
Your Next Career Move Awaits
Step into a rewarding role at A & M Insurance Services, where as a Full-Time Licensed Customer Service Representative, you will become an integral part of our dedicated team. Since 1979, we have been a trusted provider in the insurance sector, and your exceptional listening skills and empathy will be essential in delivering outstanding service to our clients. Your commitment to excellence will play a crucial role in our mission to support the community for years to come.
What We Offer
Competitive Salary with Bonus Potential
Generous Paid Time Off (PTO)
Comprehensive Health Insurance
Dental and Vision Coverage
Hands-on Training Programs
Monday to Friday Work Schedule
Opportunities for Career Advancement
Retirement Savings Plan
Evenings Off
Key Responsibilities
- Utilize your expertise to generate insurance quotes, manage renewals, and facilitate policy modifications.
- Every interaction is a chance to educate, guide, and cross-sell services to clients.
- Apply your keen attention to detail to prepare insurance documentation, update client records, and assist with payment processing.
- Address client inquiries, resolve issues, and maintain follow-up through effective relationship-building skills.
Qualifications
- Experience in Customer Service is essential; Insurance experience is advantageous.
- Strong written and verbal communication abilities.
- Ability to think critically and solve problems creatively.
- A collaborative team player with a focus on detail and prioritization.
- Maintain professionalism in all forms of communication.
