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Apartment Leasing Consultant
2 months ago
Position: Leasing Associate
Company Overview:
TAM Residential LLC is dedicated to delivering outstanding customer service experiences. We prioritize creating a supportive work environment that fosters professional growth, personal achievement, and enjoyment in the workplace.
Job Overview:
The Leasing Associate plays a crucial role in promoting and leasing residential units to potential tenants. This position involves building positive relationships with current residents and addressing their needs in a courteous and professional manner. The ideal candidate will possess strong customer service, sales, and communication skills, along with a solid understanding of the rental market, company policies, and Fair Housing regulations.
Key Responsibilities:
- Maintain the leasing office's professional appearance at all times.
- Ensure an adequate supply of leasing materials and documentation.
- Utilize the phone effectively for leasing inquiries.
- Welcome, showcase, and lease to qualified applicants.
- Collect security deposits and application fees in accordance with company policy.
- Understand and explain all aspects of lease agreements.
- Verify move-in documentation in line with company standards.
- Analyze leasing traffic reports on a daily, weekly, and monthly basis.
- Coordinate move-in schedules with the Community Manager.
- Adhere to all Fair Housing regulations.
- Achieve and maintain a closing ratio of 50% or higher.
- Develop and maintain relationships with referral agencies, including local businesses.
- Conduct market research on competitive properties and current rental rates.
- Arrive at work punctually and maintain a professional appearance.
- Assist with resident engagement activities and communications.
- Meet with new residents to ensure satisfaction with their apartment.
- Support lease renewal processes within designated timeframes.
- Perform additional duties as assigned.
To excel in this role, candidates must demonstrate the ability to perform essential functions effectively. The following qualifications are essential:
- Clear and effective communication skills, both written and verbal.
- Familiarity with property management software.
- Basic computer and typing proficiency.
- Fundamental math skills.
- Ability to engage with individuals from diverse backgrounds.
- Strong interpersonal skills.
- Ability to work in an open office setting with moderate noise levels.
- Flexibility to work from various locations as needed.
- Willingness to perform other related duties as required.
- Ability to sit, stand, climb stairs, walk, and reach overhead for extended periods.
- Capability to bend, crouch, kneel, or stoop as necessary.
- Ability to lift and carry up to 25 lbs occasionally, and up to 15 lbs frequently.
- Must possess good near and distance vision.
Employees who work 30 hours or more per week are eligible for comprehensive benefits starting on the first day of the month following 30 days of continuous employment. Benefits include medical, dental, and vision coverage, as well as 401K and life insurance options. Full-time employees also accrue paid time off (PTO) and holiday pay.
Equal Opportunity Employer:
TAM Residential LLC is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
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