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Healthcare Account Registration Specialist
2 months ago
Overview:
At St. Clare's - Denville, our dedicated team of professionals is committed to our core values of quality, compassion, and community.
St. Clare's - Denville includes CMS 5-Star Rated hospitals and is an award-winning provider of safe, high-quality, compassionate care, serving the communities of Morris, Warren, and Sussex counties.
Its network of hospitals and healthcare facilities includes Denville Hospital, Dover Hospital, Behavioral Health Centers in Boonton, Denville, and Parsippany, and an Imaging Center in Parsippany, among other satellite locations.
The hospitals have received multiple quality awards including Leapfrog "A" ratings for patient safety; Healthgrades recognition for orthopedic surgery, treatment of stroke, heart care, various surgical procedures, and more.
We are an Equal Opportunity Employer and do not discriminate against applicants due to veteran status, disability, race, gender, gender identity, sexual orientation, or other protected characteristics.
If you need special accommodation for the application process, please contact Human Resources.Know Your Rights:
Responsibilities:
The Healthcare Account Registration Specialist conducts interviews with patients or their representatives to gather essential patient demographics. This role also secures insurance details, eligibility, benefits, and authorizations as applicable. Collaborates closely with all aspects of the Admitting department, including PBX operator functions and reception areas. Proficiency in operating a computer for data input and retrieval is required.
Must effectively communicate with the served population, utilizing age-specific techniques across various age groups from neonatal to geriatrics.
Maintain a strong understanding of medical terminology. Additional projects or assignments may be assigned with expectations for completion within specified timeframes.Qualifications:
Education and Work Experience
Previous experience in a hospital setting as an admissions representative is preferred.
Familiarity with medical terminology is preferred.
Strong written and verbal communication skills are essential.
Ability to manage multiple tasks and prioritize effectively to meet required timelines.
Analytical and problem-solving skills are necessary.
Customer service experience is required.
High School Graduate or GED Equivalent is required.