Revenue Cycle Registration Specialist
8 hours ago
We are seeking a skilled and detail-oriented Registration Revenue Cycle Specialist with expertise in EPIC registration, insurance verification, and benefit coordination.
Position Overview:This role is crucial in ensuring the accuracy and efficiency of our registration revenue cycle operations. The ideal candidate will possess comprehensive knowledge of EPIC registration systems and insurance processing, proficiency in managing work queues, correcting complex accounts, identifying system issues, and driving resolutions.
Responsibilities:- Utilize advanced EPIC registration and insurance verification expertise to ensure accurate patient registration, scheduling, and insurance identification and coordination processes.
- Monitor and manage all registration revenue cycle-related work queues to promptly resolve issues and discrepancies.
- Correct complex accounts with precision and attention to detail.
- Identify system issues related to registration and insurance processes, document them comprehensively, and collaborate with DTP and operational teams to submit system issue tickets, track progress, and ensure timely resolution.
- Actively participate in all meetings related to registration revenue cycle, providing insights and recommendations for process improvements.
- Create and distribute end-user alerts addressing changes to insurances, workflows, or procedures affecting registration and revenue cycle operations.
- Provide guidance and support to staff on EPIC registration processes and best practices.
- Conduct both ad hoc and scheduled training sessions for staff on EPIC registration processes, insurance verification, and related workflows.
- Perform comprehensive analysis and reporting on registration and insurance data, identifying trends, discrepancies, and areas for operational and process enhancement.
- Ensure compliance with regulatory requirements and organizational policies related to registration, insurance verification, and revenue cycle management.
Bachelor's Degree in Healthcare Administration, Business Administration, or related field preferred. Minimum of 3 years of experience working with EPIC registration systems and insurance verification in a healthcare setting. Expertise in navigating EPIC registration modules and understanding workflows related to patient registration, scheduling, and insurance verification. Strong problem-solving skills with the ability to analyze complex issues and propose effective solutions. Excellent communication skills, both verbal and written, with the ability to engage effectively with diverse stakeholders. Detail-oriented mindset with a commitment to accuracy and compliance. Ability to manage multiple tasks, prioritize responsibilities, and meet deadlines in a fast-paced environment.
Mount Sinai Health System is an equal opportunity employer. We comply with applicable Federal civil rights laws and do not discriminate, exclude, or treat people differently on the basis of race, color, national origin, age, religion, disability, sex, sexual orientation, gender identity, or gender expression.
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