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Customer Service Representative

2 months ago

Birmingham, Alabama, United States Domino's Pizza LLC Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer experience team, you will be responsible for delivering exceptional service to our customers, ensuring their satisfaction and loyalty to Domino's Pizza.

Key Responsibilities
  • Customer Interaction: Greet customers in a friendly and professional manner, providing a positive experience through excellent communication and problem-solving skills.
  • Order Taking: Accurately take customer orders, either in-person or over the phone, using our technology and Point of Sales System.
  • Store Maintenance: Maintain a clean and organized store environment, ensuring a great in-store customer experience.
  • Drive-Up and Curbside Experience: Ensure a seamless and safe contactless experience for customers, maintaining a clean and well-maintained store front.
  • Customer Concerns: Address customer concerns and work with management to resolve issues and provide a WOW experience.
  • Order Accuracy: Ensure orders are accurate, organized, and meet our high standards.
Qualifications

To be successful in this role, you will possess excellent communication and interpersonal skills, a strong work ethic, and a passion for delivering exceptional customer service. If you are a team player who is committed to providing a positive experience for our customers, we encourage you to apply.