Mailroom Support Specialist

5 days ago


Allen, Texas, United States Experian Full time
Job Title: Mailroom Support Agent

We are seeking a highly detail-oriented and organized individual to join our team as a Mailroom Support Agent. In this role, you will be responsible for processing specialty mail and detecting any fraudulent activity.

Responsibilities:
  • Process specialty correspondence by opening and scanning department mail
  • Code mail by correspondence type and route to the appropriate department
  • Screen mail to detect fraudulent activity
  • Navigate the scanning system and applications, performing limited maintenance on the scanning system
  • Ability to lift and carry bins of mail weighing up to 25-30 pounds
Requirements:
  • High School Diploma or equivalent experience
  • At least 6 months of customer service experience
  • Ability to work an 8-hour shift between 1:30 pm - 10:00 pm CST Monday - Friday and flexibility to work overtime
  • Pass a criminal background check, employment verification, education verification, credit check, and a drug screen
Preferred Qualifications:
  • Previous experience working in a mailroom environment
  • Experience in retail or warehouse environments, skills in inventory management and package handling which are transferable to mailroom operations
  • Experience in logistics, shipping, or receiving roles may have relevant skills and follow procedures for efficient mail distribution
  • Experience with Microsoft Word and Excel, internet, e-mail, and ability to operate office equipment
Benefits:
  • Core benefits including full medical, dental, vision, and matching 401K
  • Flexible time off including volunteer time off, vacation, sick and 12-paid holidays

Experian is an Equal Opportunity and Affirmative Action employer. We celebrate diversity and inclusion and are committed to creating a workplace where everyone can succeed and bring their whole self to work. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.



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