Security Technology Specialist

2 weeks ago

Allen, Texas, United States Allied Universal Technology Services Full time
Job Summary

Allied Universal Technology Services is seeking a highly skilled Security Intervention Specialist to join our team. As a Security Intervention Specialist, you will be responsible for monitoring surveillance cameras and alarm monitoring systems, responding to event-driven alarms in a timely and effective manner, and documenting any activity and contact support systems in the event of an emergency.

Key Responsibilities
  • Monitor surveillance cameras and alarm monitoring systems to ensure the safety and security of our clients and their properties.
  • Respond to event-driven alarms in a timely and effective manner, using verbal communication to direct, control, and/or assist in the event of a crisis.
  • Document any activity and contact support systems in the event of an emergency.
  • Conduct virtual escorts and patrols of assigned client properties.
  • Complete hourly call-ins and handle camera maintenance checks.
  • Handle site incidents and complete event and incident reports.
Requirements
  • A High school diploma or equivalent.
  • Must be able to obtain a TOPS alarm system monitoring license during our paid on the job training.
  • Minimum of one year in a dispatching, security, customer service, or call center role.
  • Must be able to work overtime as needed.
  • Must be able to effectively verbally communicate to direct, control, and/or assist in the event of a crisis.
  • Proficient in the basics of Microsoft Excel, Microsoft Outlook, and Microsoft Teams.
Benefits
  • Medical, dental, vision, basic life, AD&D, and disability insurance.
  • Enrollment in our company's 401(k) or Supplemental Income Plan, subject to eligibility requirements.
  • Eight paid holidays annually, five sick days, and four personal days.
  • Vacation time offered at an accrual rate of 3.08 hours biweekly.
Equal Opportunity Employer

Allied Universal Technology Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.

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