Warranty Claims Coordinator

2 days ago


Columbus, Ohio, United States Mid-West Equipment Sales Full time
About the Opportunity

Mid-West Equipment Sales is seeking a highly motivated and organized individual to fill the role of Warranty Claims Coordinator. This is a unique opportunity to join our team and contribute to the success of our business by ensuring the efficient handling and recovery of returned products, while providing excellent customer service and support.

About the Job
The Warranty Claims Coordinator will work closely with customers, suppliers, and internal teams to resolve warranty claims and ensure prompt and effective resolution of issues. You will also develop and implement procedures for efficient processing, inspection, and disposition of returned products.

Main Responsibilities
  • Process and resolve warranty claims in a timely and effective manner.
  • Communicate with customers, suppliers, and internal teams to resolve issues and provide excellent customer service.
  • Develop and implement procedures for efficient processing, inspection, and disposition of returned products.

Requirements and Qualifications
  • Experience in customer service, warranty claims processing, or a related field.
  • Strong communication and problem-solving skills, with the ability to work effectively with customers and internal teams.
  • Ability to analyze data and metrics to identify trends and areas for improvement.

Benefits and Compensation
  • Estimated annual salary: $60,000 - $75,000
  • Health, dental, and vision insurance
  • 401(k) plan with company match
  • Paid time off and holidays


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