Facility Solutions Manager

2 weeks ago


Berea Ohio, United States City Wide Facility Solutions Full time
Job Title: Facility Solutions Manager

We are seeking a highly skilled Facility Solutions Manager to join our team at City Wide Facility Solutions. As a key member of our team, you will be responsible for managing client relationships, expanding our services, and ensuring exceptional client satisfaction.

Key Responsibilities:
  • Manage client relationships, including retention, expansion, and diversification of City Wide building solutions and/or products.
  • Formulate and manage an effective service strategy and schedule tailored to each client.
  • Negotiate and enter into agreements with clients for additional services, determining pricing, staffing, and logistics.
  • Manage all Contractor relationships, including interviewing, hiring, negotiating pricing, and managing agreements.
  • Ensure a standard of excellence in quality and client satisfaction through detailed quality control inspections and follow-through on promises.
  • Supervise and direct Night Managers, ensuring the client's strategy is executed and all services are performed correctly.
  • Promote the sale of, procure, and monitor supplies for clients.
  • Effectively communicate client issues with Contractors and the Director of Operations, promptly addressing any client issues or problems.
Requirements:
  • 3-5 years of sales and management experience in building maintenance, facility management, or equivalent experience.
  • High School diploma required, bachelor's degree highly desirable.
  • Highly detail-oriented and excellent follow-through on commitments.
  • Positive and outgoing personality, great at building relationships.
  • Excellent verbal and strong written communication skills.
  • Proficient in Microsoft Office and knowledge of CRM database.
  • Must have reliable transportation.
Benefits:
  • $50,000/year+ Commission
  • 401k with company match
  • Medical, Dental, & Vision Coverage
  • Phone Expense
  • Car Expense


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