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Assistant General Manager

2 months ago

Chandler, Arizona, United States Element Chandler Fashion Cente Full time
Job Summary:

As the Assistant General Manager at Element Chandler Fashion Center, you will play a crucial role in ensuring the efficient operation of the hotel and delivering exceptional guest experiences. This is a dynamic and challenging position that requires strong leadership skills, a passion for hospitality, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:
  • Hotel Operations: Supervise and support the Guest Services, Food & Beverage, Food Production, Engineering, Accounting, Sales, and Housekeeping departments to ensure seamless hotel operations.
  • Guest Satisfaction: Foster a culture of guest satisfaction by ensuring that all departments are working together to deliver exceptional experiences.
  • Revenue Generation: Assist the General Manager in developing and implementing revenue generation programs to drive hotel profitability.
  • Team Development: Collaborate with the General Manager to develop and implement training programs to enhance the skills and knowledge of managerial and hourly employees.
  • Financial Management: Assist the General Manager in preparing financial reports and meeting deadlines as required by the Corporate Office.
  • Safety and Security: Maintain procedures for handling the hotel safe and initiate a monthly safe audit to ensure the security of hotel assets.
  • Community Engagement: Participate in community events and activities to promote the hotel and enhance its reputation in the local community.
Requirements:
  • Education: A minimum of 5 years of progressive experience in a Rooms or F&B department at a hotel, or a 4-year college degree and at least 2-3 years of experience in a Rooms or F&B department at a hotel.
  • Experience: Previous supervisory experience is required.
  • Skills: Proficiency in Windows Operating Systems, ability to evaluate and select among alternative courses of action quickly and accurately, and effective communication and problem-solving skills.
Benefits:
  • Competitive Salary: A competitive salary package that reflects your skills and experience.
  • Benefits Package: A comprehensive benefits package that includes medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, and an employee assistance program.
  • 401(k) Retirement Plan: A 401(k) retirement plan with a company match to help you plan for your future.