Assistant General Manager
4 days ago
As a key member of our hotel management team, the Assistant General Manager will play a crucial role in ensuring the smooth operation of our hotel. This includes supervising operating departments, assisting the General Manager in revenue generation, and developing managerial and hourly employees through training programs.
Responsibilities:- Supervise and support the Guest Services, Food & Beverage, Food Production, Engineering, Accounting, Sales, and Housekeeping departments.
- Communicate and/or correct deficiencies in these departments in conjunction with the supervisor on duty.
- Assist the General Manager in revenue generation programs, including participating in sales calls and meeting with on-site contacts.
- Develop and implement training programs for managerial and hourly employees.
- Ensure that all scheduled meetings take place on the property.
- Be in the public areas during peak times, greeting guests and offering assistance as needed.
- Maintain procedures for handling the hotel safe, specifically with regard to security, and initiate a monthly safe audit.
- At least 5 years of progressive experience in a Rooms or F&B department in a hotel.
- Previous supervisory experience required.
- Must be proficient in Windows Operating Systems.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must work well in stressful, high-pressure situations.
- Must maintain composure and objectivity under pressure.
- Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.
- Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust, or modify to meet the constraints of the particular need.
- Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests.
- Must be able to work with and understand financial information and data and basic arithmetic functions.
- Must be able to convey information and ideas clearly.
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Collaborative and dynamic work environment.
- Recognition and rewards for outstanding performance.
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