Assistant General Manager

4 weeks ago


Chandler, Arizona, United States Round1 Full time
Job Description

The Assistant General Manager is a key member of the Round1 team, responsible for driving sales, profits, and customer satisfaction in our stores. This role requires a strong leader who can motivate and direct department managers to achieve business goals.

Key Responsibilities
  • Sales and Profit Projections: Work with Executive Management to develop and achieve sales and profit projections.
  • Store Operations: Directly supervise department managers to ensure compliance with established store policies and procedures.
  • Customer Service: Provide exceptional customer service through friendly, quick, efficient, accurate, and safe assistance.
  • Training and Development: Provide operational and customer service training for store employees at all levels.
  • Employee Relations: Investigate employee issues with assistance from Human Resources.
Requirements
  • Education: Bachelor's degree preferred but not required.
  • Experience: 3+ years of GM/AGM management experience in team building, sales development, and strong operational skills within a fast-casual theme concept.
  • Skills: Superior customer service skills, strong verbal communication skills, and ability to plan activities, set goals, and effectively manage time and work.


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