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General Manager

2 months ago

Chandler, Arizona, United States Jake's Unlimited Full time
Job Overview

Jake's Sweet Shoppe is seeking a seasoned General Manager to oversee the daily operations of our downtown Chandler location. As the leader of our team, you will be responsible for ensuring seamless execution of our business strategy, driving sales growth, and maintaining exceptional customer service.

Key Responsibilities
  • Operational Excellence: Manage shop operations, including inventory management, supply chain logistics, and staff supervision.
  • Customer Experience: Foster a positive and welcoming environment for our guests, addressing concerns and ensuring a memorable experience.
  • Financial Performance: Analyze sales data, identify areas for improvement, and implement strategies to drive revenue growth and maximize profits.
  • Team Development: Recruit, train, and mentor a high-performing team, promoting a culture of growth, positivity, and adherence to our core values.
  • Quality Assurance: Ensure all aspects of the shop, including products and services, meet our high standards of quality and excellence.
  • Store Maintenance: Oversee the upkeep and maintenance of the shop, ensuring a clean, safe, and welcoming environment for our guests.
Requirements
  • A proven track record in managing a high-volume retail environment.
  • Excellent communication and leadership skills, with the ability to inspire and motivate a team.
  • Strong analytical and problem-solving skills, with the ability to drive business growth and improvement.
  • Experience with inventory management, supply chain logistics, and staff supervision.
  • A passion for delivering exceptional customer service and creating a positive guest experience.
What We Offer
  • A competitive salary and performance-based incentives.
  • Paid time off and employee discounts.
  • A fun and upbeat work environment, with opportunities for professional development and growth.