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Customer Service Representative

2 months ago

Estero, Florida, United States Ted Todd Insurance Full time
About the Role

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Ted Todd Insurance. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients, ensuring their needs are met and exceeded.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide accurate and up-to-date information on insurance products and services
  • Work closely with internal departments to meet client needs and exceed expectations
  • Enter data into various platforms with accuracy and efficiency
  • Meet or exceed performance metrics and goals
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving and analytical skills
  • Proficiency in data entry and software applications
  • High school diploma or equivalent required; degree in a related field preferred
What We Offer
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • A chance to make a real difference in the lives of our clients
About Us

Ted Todd Insurance is a leading insurance agency in Florida, dedicated to providing exceptional service and support to our clients. We are committed to building long-term relationships and exceeding our clients' expectations.