Front Desk Representative at Coastal Resort

2 weeks ago


Pacific City, Oregon, United States Edward Don Full time
About Headlands Coastal Lodge and Spa

Headlands Coastal Lodge and Spa is a luxury retreat catering to adventure-seekers and the active Pacific NW lifestyle. Our carefully appointed 33 room hotel offers a breathtaking view of the ocean, Haystack Rock, and Cape Kiwanda.

Our Culture

Our culture is built on individual distinction and collective soul. We are a group of individuals that share a passion for hospitality. We let our personalities shine, and we like to have fun.

A Day in the Life

Our guest services team works collaboratively across the organization to develop and deliver a full suite of services. Be empowered and have fun creating an exceptional experience for our guests and fellow employees.

Requirements
  • Leverage your knowledge and passion to create a five-star guest experience.
  • Work collaboratively to ensure every guest interaction delivers our brand promise.
  • Put Headlands in the spotlight by staying on top of trends and identifying opportunities to differentiate our services.
  • Set and achieve guest satisfaction ratings.
  • Build guest loyalty.
  • Actively connect with guests to create positive experiences.
  • Demonstrate reliable and responsive service to include quickly solving concerns.
  • Be a life-long learner.
What We Offer

Full-time, year-round positions are eligible for benefits including medical, dental and vision insurance, paid time off, and 401K. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status.

Salary

$18.00 per hour



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