Process Lead

1 week ago


Vacaville, California, United States Avantor Sciences Full time
The Opportunity:

In this role, you will be responsible for overseeing the stock-out tracker, CRM tools, and team processes to ensure seamless customer service and support. You will work closely with the Avantor Lab and Production Services team to develop and maintain SOPs, SOWs, SPIs, and KPIs that drive business growth and efficiency.

Key Responsibilities:
  • Monitor metrics and lead times to optimize inventory management and shipping processes.
  • Develop and maintain SOPs, SOWs, SPIs, and KPIs to ensure compliance and quality standards.
  • Collaborate with lab operations, facilities, and various carriers to ensure timely and accurate delivery of materials.
  • Manage material orders, procurement, and inventory management to meet customer needs.
  • Supervise inventory management, shipping, and receiving processes to ensure accuracy and efficiency.
Requirements:
  • Bachelor's degree (or equivalent work experience) is required.
  • 2-3 years of relevant experience in customer service, purchasing, or account management.
  • Flexible and adaptable to daily changes.
  • Microsoft Teams experience preferred.
  • Spill containment, IATA, DOT, IMDG, and Hazwoper training a plus.
  • GMP and GLP training a plus.
  • CPR training and OSHA Right to Know preferred.
  • Inside sales experience and cross-referencing skills a plus.
Why Avantor?

Avantor Sciences is a global leader in the life sciences industry, and we are committed to helping our employees grow and develop their careers. We offer a diverse and inclusive work environment, competitive compensation and benefits, and opportunities for professional growth and development.

We are proud to be an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.


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