Bilingual Call Center Representative

1 week ago


Denver, Colorado, United States Denver Dumb Friends League Full time
About the Role

We are seeking a highly skilled and compassionate bilingual call center representative to join our team at the Denver Dumb Friends League. As a key member of our customer service team, you will be responsible for providing exceptional support to our patrons over the phone, ensuring that their needs are met and their concerns are addressed.

Key Responsibilities
  • Answer and handle incoming phone calls, providing accurate and timely information to patrons.
  • Route calls as needed, ensuring that patrons receive the support they require.
  • Perform administrative tasks, including data entry and scheduling appointments for services.
  • Maintain a high level of attention to detail, ensuring accuracy and quality in all interactions.
  • Contribute to and lead initiatives to improve processes and procedures, enhancing the overall customer experience.
Requirements
  • High school diploma or equivalent.
  • Customer service experience in a high-volume call center or similar environment.
  • Bilingual fluency in English and Spanish.
What We Offer

We offer a competitive salary, ranging from $20.00 to $20.90 per hour, plus a $1 language differential. Our comprehensive benefits package includes medical, dental, and vision coverage, flexible spending accounts, and paid time off. We also offer opportunities for professional growth and development, as well as a collaborative and supportive work environment.

Work Environment

This role will be based in our general office setting, with occasional work in a classroom environment. You will be required to sit for prolonged periods, stand, and perform repetitive motions. You may also be exposed to high noise levels, cleaning chemicals, and animal dander. We require occasional lifting, with reasonable accommodation.

How to Apply

We will begin reviewing applications as they are received. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you



  • Denver, Colorado, United States Denver Dumb Friends League Full time

    About the RoleWe are seeking a highly skilled and compassionate Bilingual Call Center Representative to join our team at the Denver Dumb Friends League. As a key member of our customer service team, you will be responsible for providing exceptional support to our patrons over the phone, ensuring that their needs are met and their concerns are addressed.Key...


  • Denver, Colorado, United States Frontline Call Center Full time

    Job SummaryWe are seeking a highly skilled Bilingual Customer Service Representative to join our team at Frontline Call Center. As a dedicated support agent, you will be responsible for providing exceptional customer service to our clients in a fast-paced, dynamic environment.Key ResponsibilitiesHandle inbound calls, emails, or chat support for a single...


  • Denver, Colorado, United States Denver Dumb Friends League Full time

    {"title": "Customer Service Representative", "description": "Job SummaryWe are seeking a highly skilled and compassionate Customer Service Representative to join our team at the Denver Dumb Friends League. As a key member of our customer service team, you will be responsible for providing exceptional service to our patrons over the phone, ensuring that their...


  • Denver, Colorado, United States EverDriven Technologies LLC Full time

    Job SummaryEverDriven Technologies LLC is seeking a highly skilled and experienced Bilingual Call Center Supervisor to join our team. As a key member of our customer service team, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.Key ResponsibilitiesLead a team of...


  • Denver, Colorado, United States EverDriven Technologies LLC Full time

    Job SummaryEverDriven Technologies LLC is seeking a highly skilled and experienced Bilingual Call Center Supervisor to join our team. As a key member of our customer service team, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.Key ResponsibilitiesTeam Leadership: Lead...


  • Denver, Colorado, United States Denver Dumb Friends League Full time

    About the RoleThe Denver Dumb Friends League is seeking a highly skilled and compassionate Bilingual Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our patrons over the phone, ensuring that their needs are met and exceeded.Key ResponsibilitiesAnswer...


  • Denver, Colorado, United States Uptown Community Health Center, Inc Full time

    Job Summary:We are seeking a highly skilled and compassionate Patient Service Representative to join our team at Uptown Community Health Center, Inc. As a key member of our operations team, you will play a vital role in providing exceptional customer service to our patients and their families.Key Responsibilities:Greet and register patients in a prompt and...


  • Denver, Colorado, United States Denver Health Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Call Center Agent to join our team at Denver Health.This is a unique opportunity to make a meaningful impact in the lives of our patients and their families.Key ResponsibilitiesAnswer incoming calls in a courteous and respectful manner, utilizing interpretation services as needed.Provide...


  • Denver, Colorado, United States EverDriven Technologies LLC Full time

    Job Title: Call Center SupervisorEverDriven Technologies LLC is seeking a highly skilled Call Center Supervisor to lead our Custom Care Team in an in-bound call center environment. As a key member of our team, you will be responsible for delivering top-notch customer service while meeting performance goals.Key Responsibilities:Coach agents in best practices...


  • Denver, Colorado, United States Marinelly Toro-Mejia - State Farm Agency Full time

    Job OpportunityMarinelly Toro-Mejia, State Farm Agency, is seeking a highly skilled and bilingual (Spanish/English) Licensed Insurance Customer Service Representative to join our team.The ideal candidate will possess excellent communication skills, a strong passion for helping others, and the ability to work effectively in a fast-paced environment.Key...


  • Denver, Colorado, United States Denver Health Full time

    Job SummaryDenver Health is seeking a skilled PBX Operator to provide exceptional call answering and routing services for our high-volume internal and external callers. As a key member of our team, you will be responsible for operating a computer-based directory system, performing overhead paging and digital/text paging, and initiating notifications for...


  • Denver, Colorado, United States OrthoFi Full time

    About OrthoFiOrthoFi is a leading provider of innovative, tech-enabled solutions for the orthodontic industry. Our cutting-edge Customer Relationship Management and Revenue Cycle Management system helps practices grow by over 10% year over year and manages patient and insurance billing and collections with exceptional collection results that exceed industry...


  • Denver, Colorado, United States Transdev Full time

    About TransdevTransdev is a leading mobility company that operates transportation systems, maintains vehicle fleets, and delivers mobility solutions across the U.S. and globally. With a team of 32,000 employees and 400 locations, Transdev is a trusted partner for cities, counties, airports, companies, and universities.Job SummaryWe are seeking a Bilingual...


  • Denver, Colorado, United States Transdev Full time

    About TransdevTransdev is a leading provider of transportation services, operating in 19 countries and employing over 110,000 team members worldwide. Our mission is to empower the freedom to move every day through safe, reliable, and innovative solutions that serve the common good.Job SummaryWe are seeking a highly skilled and bilingual customer service...


  • Denver, Colorado, United States Apryse Full time

    Job Title: Bilingual Commercial Sales RepresentativeWe are seeking a highly skilled Bilingual Commercial Sales Representative to join our team at Apryse. As a key member of our sales team, you will be responsible for managing and closing a pipeline of software license opportunities in the LATAM territory.Key Responsibilities:Qualify and manage...


  • Denver, Colorado, United States National Jewish Health Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Customer Care Representative to join our team at National Jewish Health. As a key member of our Tobacco Cessation Program, you will be responsible for providing exceptional customer service to participants, verifying program eligibility, and inspiring continued participation.Key...


  • Denver, Colorado, United States National Jewish Health Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Customer Care Representative to join our team at National Jewish Health. As a key member of our Health Initiative Programs, you will be the first point of contact for participants, providing essential support and guidance to help them achieve their goals.Key ResponsibilitiesParticipant Support:...


  • Denver, Colorado, United States SafeHouse Denver Full time

    Bilingual Lead AdvocateSafeHouse Denver is dedicated to empowering individuals affected by domestic violence, and we are in search of a **Bilingual Lead Advocate** who is committed to making a significant impact in the lives of survivors. This role requires a blend of **leadership** and **advocacy** skills to enhance our mission of providing a secure and...


  • Denver, Colorado, United States FirstBank Full time

    About the RoleFirstBank is seeking a highly skilled and customer-focused Contact Center Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers through various channels, including phone, email, and chat.Key ResponsibilitiesAssist customers with general banking...


  • Denver, Colorado, United States Intermountain Healthcare Full time

    {"title": "Patient Access Associate I Registration Specialist Bilingual", "description": "Job SummaryAs a Patient Access Associate I Registration Specialist Bilingual, you will be responsible for registering patients in multiple service lines, collecting and verifying demographic, financial, and clinical information. You will work closely with patients and...