Bilingual Customer Service Representative

1 week ago


Denver, Colorado, United States Transdev Full time
About Transdev

Transdev is a leading provider of transportation services, operating in 19 countries and employing over 110,000 team members worldwide. Our mission is to empower the freedom to move every day through safe, reliable, and innovative solutions that serve the common good.

Job Summary

We are seeking a highly skilled and bilingual customer service representative to join our team in Denver, Colorado. As a liaison for our internal and external customers, providers, and clients, you will play a critical role in ensuring seamless communication and exceptional customer experience.

Key Responsibilities
  • Obtain and enter accurate customer information into our reservations system
  • Complete customer reservations in a timely and courteous manner
  • Provide customers with information on our services and direct them as needed
  • Work within our RouteMatch system to accommodate trips as needed
Requirements
  • High school diploma or GED equivalent
  • Bilingual proficiency
  • Excellent phone etiquette and interpersonal skills
  • Excellent judgment and problem-solving skills
  • General knowledge of the Denver Metro area
  • Basic computer knowledge and the ability to work in a Windows environment
What We Offer
  • $22.50/hour
  • Attractive benefits package, including 401(k) with company contribution, medical, dental, and vision
  • Paid time off/vacation
Why Join Us

At Transdev, we value our employees and offer a dynamic and supportive work environment. We are committed to diversity and inclusion, and we welcome applications from qualified candidates who share our values.



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