Patient Service Representative
4 days ago
Job Summary:
We are seeking a highly skilled and compassionate Patient Service Representative to join our team at Uptown Community Health Center, Inc. As a key member of our operations team, you will play a vital role in providing exceptional customer service to our patients and their families.
Key Responsibilities:
- Greet and register patients in a prompt and pleasant manner, ensuring a positive first impression of our healthcare organization.
- Verify and record necessary demographic information, insurance details, and payment methods with accuracy and attention to detail.
- Perform health insurance verification and collect fees and copayments in a professional and courteous manner.
- Assist with scheduling appointments, answering patient inquiries, and gathering information as needed.
- Maintain accurate and up-to-date patient records in our electronic health record system.
Requirements:
- High School diploma or GED equivalent required.
- Two (2) years of experience in integrated healthcare or primary care preferred.
- Experience with Epic application and electronic health records a plus.
- Ability to work with sensitivity and compassion towards special populations, including those with limited income, limited education, and non-English speaking individuals.
- Bilingual English/Spanish skills a strong asset.
Why Join Our Team:
At Uptown Community Health Center, Inc., we are dedicated to providing high-quality, patient-centered care to our community. As a Patient Service Representative, you will have the opportunity to make a meaningful difference in the lives of our patients and their families. If you are a motivated and compassionate individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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