Client Relations and Sales Specialist
2 weeks ago
Are you enthusiastic about assisting others? At Massage Envy Franchising, LLC, we empower and motivate you to excel while collaborating to ensure clients achieve their wellness goals.
As a united team, we are dedicated to providing an exceptional experience and expanding our member community to support more individuals on their journey to well-being.
Benefits:
- Competitive base salary along with bonuses and commissions
- Comprehensive healthcare options including medical, dental, and vision plans
- 401(k) retirement plan
- Paid time off for full-time team members
- Employee referral bonus program
- Employee Assistance Program
- Flexible scheduling to enhance work/life balance
- Extensive training on products and services
- Complimentary massage, skincare, or stretch service each month
- Discounts on all retail products
Ideal Candidates:
- Possess a high school diploma (or equivalent) and have prior experience in retail or sales (preferred)
- Exhibit critical thinking abilities with strong math and computer skills, capable of multitasking
- Demonstrate excellent interpersonal skills and the ability to build positive relationships with clients
- Advocate for total body care with a general understanding of massage and skincare services
Daily Responsibilities:
- Deliver exceptional customer service, ensuring every client feels valued and understood
- Promote the significance of Total Body Care by informing clients about new and enhanced services, selling the Massage Envy Wellness Program, scheduling future appointments, and encouraging retail purchases based on recommendations from service providers
- Facilitate clinic operations by welcoming clients, arranging services, answering phone inquiries, responding to emails, and addressing client questions
- Assist in growing and retaining a client base through in-person interactions and phone/email outreach
Culture & Support:
- Leadership that is committed to YOUR success through training
- Recognition programs (such as Sales Associate of the Year)
- A supportive community that values individuality and knowledge sharing
If you are eager to join a thriving community with experienced professionals who share your passion, we look forward to connecting with you.
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