Retail Sales Specialist, Centric Brands Inc.

2 weeks ago


Short Hills, New Jersey, United States Centric Brands Inc. Full time

About Centric Brands Inc.:

Centric Brands Inc. is a leading fashion company known for its innovative and stylish collections. Our commitment to excellence and customer satisfaction drives our success in the retail industry.

Key Responsibilities:

This role is pivotal in enhancing sales performance within the store while ensuring exceptional customer service and staff engagement. The individual will play a crucial part in fostering a sales-driven environment that inspires both customers and team members.

Sales Performance:

  • Achieve and exceed sales targets by motivating the sales team to reach their potential.
  • Facilitate the growth of associates' selling skills, ensuring they deliver high standards of service and product knowledge.
  • Maintain comprehensive knowledge of the product range to enhance customer interactions and drive sales.
  • Collaborate with management to develop initiatives that attract and retain customers, focusing on local market engagement.

Customer Engagement:

  • Ensure all team members provide outstanding customer service that aligns with our brand's commitment to excellence.
  • Address and resolve customer inquiries and complaints efficiently and effectively.
  • Support sales associates in managing customer service challenges, including returns and product issues.

Essential Qualities:

  • Demonstrates a strong dedication to meeting customer expectations and building lasting relationships.
  • Utilizes customer feedback to drive improvements in service and product offerings.
  • Prioritizes customer needs and maintains effective communication with clients.

Ideal Candidate Profile:

  • At least 2 years of proven sales success in a high-end retail environment.
  • High School Diploma or equivalent educational background.
  • A strong focus on customer service and collaborative teamwork.
  • In-depth knowledge of fashion brands and products.
  • Willingness to work flexible hours, including evenings and weekends.
  • Ability to lift merchandise weighing up to 50 pounds.
  • Familiarity with point-of-sale systems and basic proficiency in Microsoft Office applications.
  • Experience in a commission-based sales environment is preferred.

Centric Brands Inc. is an equal opportunity employer.



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