Customer Engagement Specialist

1 week ago


Lewis Center, Ohio, United States Fleet Feet Full time

Position Overview:

Retail Sales Specialist

Fleet Feet

At Fleet Feet, we hold a strong belief that Running Changes Everything. If you share this passion, we would love to connect with you. As the largest running retailer in the nation, with over 250 locations and a comprehensive online presence, we pride ourselves on fostering an inclusive atmosphere. Our commitment lies in providing exceptional service and support to our customers, whether they are discovering their ideal running shoes, selecting the right gear, or joining our community training programs. We thrive in a vibrant, fast-paced environment and value teamwork, adaptability, and a positive spirit. Our dedicated team is composed of enthusiastic individuals who are eager to collaborate, solve challenges, and promote our brand every day. We are actively seeking motivated individuals to join us in our mission and embody our core values.

Key Responsibilities:

As a Retail Sales Specialist, you will be the essence of our brand. Your role will involve recommending products and gear that customers will utilize to achieve their personal goals, no matter what they may be. This position requires a commitment to exceeding customer expectations and contributing to the community. You will engage with a dynamic team to cultivate and sustain meaningful relationships with customers, vendors, and colleagues by understanding customer needs, offering tailored solutions, and ultimately equipping them with everything necessary to begin or continue their journey. We take pride in prioritizing people and recognize that our daily efforts are unique to our brand.

Qualifications:

  • Flexible availability, including days, evenings, weekends, and holidays
  • Previous experience in a customer-facing sales role is preferred
  • Proactive learner with strong decision-making skills
  • Enthusiastic, positive, self-driven, and detail-oriented
  • Accountable and adaptable in various situations
  • Integrity and ethical behavior
  • Collaborative and focused on customer satisfaction
  • Willingness to go the extra mile when necessary
  • Professional communication with customers and team members
  • Delivering an exceptional customer experience by assisting each visitor
  • Supporting all Fleet Feet initiatives and activities

Benefits:

  • Energetic and enjoyable work environment
  • Opportunities for training and career advancement within the Fleet Feet brand
  • Engagement in community service and involvement
  • Discounts on training programs and products
  • Team members who are passionate about their work

Fleet Feet franchise locations operate as independent businesses. If you apply and are hired at a franchise location, you will be employed by that specific franchisee and not by Fleet Feet Corporation. Opportunities are available within both franchise locations and Fleet Feet Corporation.



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