Front of House Manager

2 weeks ago


Miami, Florida, United States Cote Korean Steakhouse - Miami Full time
COTE Korean Steakhouse, a renowned establishment in the culinary scene, is seeking a skilled and enthusiastic Assistant General Manager to join our prestigious team. Our restaurant is celebrated for its unique fusion of Korean Barbeque and classic American Steakhouse elements, delivering an exceptional dining experience to our guests.

As a key member of our management team, you will play a vital role in fostering a culture of outstanding service and hospitality. Your responsibilities will include:

Key Responsibilities:
  • Support the General Manager in daily operations and strategic initiatives.
  • Oversee the training, scheduling, and performance management of Front of House staff, including sommeliers, servers, bartenders, and hosts.
  • Build and maintain positive relationships with customers, addressing their needs and feedback effectively.
  • Manage customer complaints with professionalism and efficiency.
  • Evaluate staff performance and provide constructive feedback to enhance service quality.
  • Develop and implement strategies to improve operational efficiency and achieve business goals.
  • Act as a liaison between team members and the General Manager.
  • Ensure adherence to restaurant policies, procedures, and service standards.
  • Maintain the physical environment of the restaurant to ensure a welcoming atmosphere.
  • Implement operational protocols to enhance the dining experience.
Qualifications:
  • Minimum of 5 years of experience in hospitality management.
  • Ability to lift heavy items (up to 50 lbs) and perform physical tasks as required.
  • Willingness to work flexible hours, including weekends and holidays.
  • Must meet the legal age requirements to serve alcohol.
  • Fluency in English, both written and spoken.
  • Food handler's certification is preferred.

Benefits:
  • Competitive salary range of $85,000 - $100,000.
  • Comprehensive health benefits including medical, dental, and vision insurance.
  • Flexible spending accounts for healthcare and dependent care.
  • Commuter benefits to support your travel needs.
  • Paid vacation and sick leave.
  • Dining privileges and discounts.

Note: COTE Miami is committed to providing equal employment opportunities to all individuals, ensuring a diverse and inclusive workplace.



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