Omnichannel Analytics Lead

1 month ago


Irvine, California, United States AbbVie Full time
Job Description

AbbVie is a leading global biopharmaceutical company dedicated to discovering and delivering innovative medicines and solutions that address serious health issues. We are seeking a highly skilled and experienced Omnichannel Analytics Manager to join our Marketing Analytics and Business Insights (MABI) team, supporting our US Commercial organization.

The MABI team is a 200+ member strong and growing organization, comprising highly respected researchers, analysts, and strategists. We serve as strategic in-house advisors and pragmatic compass to Marketing, Sales, and Leadership, ensuring that all decisions are grounded in rigorous intelligence and earned intuition. We appreciate ambiguity but recognize the need for clarity, and we work tirelessly to build new capabilities and skill sets.

The Omnichannel Analytics Manager will lead experimental test design and measurement, and develop Omnichannel analytics insights. The ideal candidate will have a keen ability to interpret analytics insights and identify opportunities/gaps to inform Omnichannel Marketing strategy. They will also be able to convert insights into actionable recommendations and collaborate with stakeholders to deliver ROI results through exceptional oral and written communication.

Key Responsibilities:
  • Own business data/attributes along with data sources and business rules that feed modeling, reporting, and measurement.
  • Articulate business owner needs and support use case ideation and development.
  • Design experimental testing, measurement plans, and appropriate execution plans in partnership with the Digital Lab team and media agency of record.
  • Conduct testing measurements with established methodologies and deliver statistically significant results, including marketing ROI impact.
  • Establish media KPIs benchmarks and maintain visibility to the correlation between media exposure and patient treatment adoption across marketing tactics (channels, audience, etc.).
  • Contribute to monthly Omnichannel performance reporting, leveraging media performance measurement and analyses.
  • Perform digital audience analytics to inform personalized audience strategy and optimize the Omnichannel experience.
  • Interpret Omnichannel performance and audience insights to identify opportunities to target new patients.
  • Perform ad-hoc analyses to deep dive drivers behind media and audience performance across paid and owned channels.
Requirements:
  • Bachelor's degree in one of the following fields: Physics, Engineering, Statistics, Econometrics, Actuarial Science, Decision Sciences, Operations Research, Applied Mathematics/Physics, and/or Quantitative Analysis.
  • Hands-on experience in coding SQL (BigQuery, Hue, SQL Assistant, etc.).
  • 5+ years of experience identifying and outlining key metrics and building campaign performance/measurement plans/marketing analytics.

Preferred qualifications include strong experience in brand marketing and optimization, demonstrated experience in Omnichannel marketing and analytics space, and knowledge of digital marketing data from various publishers/channels and Adobe clickstream data, etc.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community, and embracing diversity and inclusion.



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