Engagement Manager

2 days ago

Los Angeles, California, United States 3GC Group Full time
About the Role

We are seeking a solutions-oriented professional to fill the Engagement Manager position at 3GC Group. The ideal candidate will possess excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders.

Key Responsibilities

  • Develop and maintain strong relationships with customers, ensuring customer satisfaction throughout the project lifecycle.
  • Manage the project delivery process, including project planning, resource allocation, risk management, and budgeting.
  • Hold technical domain leadership in the areas, providing expert knowledge of the life cycle of engagement marketing.
  • Integrate world-class problem-solving, industry and functional expertise, and proprietary tools and capabilities to create change and lasting impact.
  • Provide high-quality solutions to clients with short-, mid-, and long-term stratifications if necessary.

Requirements

  • Excellent communication and interpersonal skills, with the ability to build well-rounded relationships with customers and internal stakeholders.
  • Strong project management skills, with the ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines.
  • Strong analytical and problem-solving skills, with the ability to identify and mitigate project risks and issues.
  • Outstanding records of academic and managerial or professional achievement.
  • Ability to work effectively with people at all levels in an organization.
  • Bachelor's Degree in Business, Management, or similar field.
  • Minimum of 5 years of experience as a Customer Relationship Manager.
  • 3+ Years in IT Project Management or IT Management.

Additional Requirements

  • Experience with building relationships with people at all levels.
  • Expert knowledge of the life cycle of engagement marketing.
  • Superb verbal and written communication skills.
  • Excellent leadership and organizational skills, with the ability to motivate cross-functional teams to deliver successful projects.
  • Highly developed attention to detail and strong documentation skills, with the ability to create and maintain project plans, proposals, and reports.
  • Strong business acumen and understanding of customer needs, with the ability to identify new business opportunities.

Work Environment

This is a hybrid position, with remote office work and up to 50% travel to local and regional client offices. The ideal candidate will be a US Citizen residing in Los Angeles and willing to accommodate the US Pacific time zone.

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