Social Community Engagement Lead

4 weeks ago


Los Angeles, California, United States Viking Full time

Job Summary:

Viking is seeking a highly skilled Social Community Engagement Lead to join our team. As a key member of our Social Communities team, you will be responsible for protecting and building positive brand perception on social media and other digital channels.

Key Responsibilities:

  • Maintain day-to-day social listening and community engagement operations to ensure quality outputs and team efficiency
  • Alert cross-functional partners of emerging and ongoing issues, providing status updates and insights
  • Partner with Manager to identify, develop and implement process improvements and community building strategies in owned and partner-led channels
  • Leverage social tools to monitor and analyze conversations and create recurring and ad hoc reports that surface actionable insights within the organization
  • Manage and own the performance and development of direct reports in the execution of key responsibilities according to objectives, priorities, and deadlines

Requirements:

  • 3+ years managing and moderating social communities to safeguard brand reputation, manage crises, surface social intelligence insights, provide customer care across channels such as Facebook, YouTube, Instagram, X, LinkedIn, and Threads
  • 1+ years managing and developing direct reports
  • Deep knowledge of social platform features, algorithms, and best practices for engagement for organic social media strategy
  • Experience managing internal communications during crisis events
  • Experience using social media management tools for social listening, community care and insights (Khoros, Talkwalker preferred)

About Viking:

Viking was founded in 1997 and provides destination-focused voyages on oceans, rivers and lakes around the world. Designed for experienced travelers with interests in science, history, culture and cuisine, Chairman Torstein Hagen often says Viking offers experiences for The Thinking Person.



  • Los Angeles, California, United States Amazing Seasun Games Full time

    About UsAmazing Seasun Games is a leading international game developer dedicated to creating high-quality gaming experiences across PC, mobile, and console platforms. Our teams are comprised of industry veterans with a shared mission of delivering exceptional video game experiences. This role will be based out of our US Publishing Headquarters in Irvine,...


  • Los Angeles, California, United States Avispa Full time

    Social Media Manager Job DescriptionAvispa is seeking a highly skilled Social Media Manager to lead our social media efforts and develop strategic campaigns that align with our business objectives.The ideal candidate will have a proven track record of developing and executing successful social media strategies, with a strong understanding of social media...


  • Los Angeles, California, United States Netflix Full time

    Community Manager Job DescriptionWe're seeking an experienced Senior Community Manager to lead the development of deeply engaged player communities for Cloud Games on Netflix. This role involves creating strategies to foster a healthy community, driving member joy and engagement, and collaborating with Netflix partners to launch new games.Key...

  • Community Liaison

    5 days ago


    Los Angeles, California, United States Social Model Recovery Systems Full time

    Job SummaryThis role involves working closely with the entire team to provide services to guests at ReFresh Spot.The ideal candidate will be able to meet, greet, and direct guests to available resources while maintaining a positive and welcoming environment.Responsibilities include serving as a liaison between guests and ReFresh Spot staff, answering...


  • Los Angeles, California, United States L.A. Care Health Plan Full time

    About the RoleWe are seeking a highly motivated and experienced Community Resource Center Outreach and Engagement Specialist to join our team at L.A. Care Health Plan. In this role, you will be responsible for building and maintaining meaningful relationships with members of the community, L.A. Care departments, partner health plans, community-based...


  • Los Angeles, California, United States ROSEWOOD Creative, Inc. Full time

    Job DescriptionWe are seeking a highly skilled Social Media Community Manager to join our team at ROSEWOOD Creative, Inc.The ideal candidate will have a strong background in community management, with experience in creating and implementing social media strategies that drive engagement and growth.The Social Media Community Manager will be responsible for...


  • Los Angeles, California, United States APA Los Angeles Full time

    At APA Los Angeles, we strive to provide exceptional community engagement opportunities for all Californians.The role of a District Community Engagement Expert is crucial in shaping the transportation plans and project development processes within the district. As a subject matter expert, the incumbent must possess in-depth knowledge of the planning and...


  • Los Angeles, California, United States California State University , Los Angeles Full time

    Job SummaryWe are seeking a highly skilled Social Media Coordinator to join our team at California State University, Los Angeles. The successful candidate will be responsible for managing the university's social media efforts, developing and executing a dynamic social media strategy, and providing daily social listening checks.Key ResponsibilitiesManage the...


  • Los Angeles, California, United States PlayStation Full time

    Why PlayStation?At PlayStation, we're not just a leader in entertainment - we're also a leader in innovation and inclusivity. Our mission is to create an environment that empowers employees and celebrates diversity. We're looking for a talented Community Coordinator to join our team and help us deliver a best-in-class experience for our...


  • Los Angeles, California, United States Autism Speaks Full time

    Director of Community EngagementCome join Autism Speaks as a Director of Community Engagement in our California/Northwest Area. This role has a primary focus on special events in the Greater Los Angeles area. The ideal candidate will have a passion for the autism community and the mission of Autism Speaks and will thrive in a flexible environment with a kind...


  • Los Angeles, California, United States Netflix Full time

    Job SummaryWe are seeking a highly skilled Social Media Manager to join our team at Netflix. In this role, you will be responsible for developing and executing social strategy to reach LGBTQ+ audiences across multiple platforms, including Instagram, TikTok, Facebook, Twitter, and YouTube.Key Responsibilities:Develop and execute social media campaigns that...


  • Los Angeles, California, United States Movement Strategy Full time

    Job Title: Associate Director, Content & EngagementAt Movement Strategy, we're seeking an experienced Associate Director, Content & Engagement to oversee our Content and Engagement Managers. As a key member of our team, you'll report to the Director, Content & Engagement and work closely with Creative Directors, Art Directors, Copywriters, and...


  • Los Angeles, California, United States ORLY International Full time

    This role is responsible for shaping the social media presence of ORLY International, a leading beauty and nail care brand. The ideal candidate will develop and execute social media strategies to drive revenue, growth, and brand awareness across all brand platforms.The successful candidate will have a deep understanding of current and emerging social media...


  • Los Angeles, California, United States Regus Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Community Associate. As a key member of our community team, you will be responsible for delivering exceptional customer service and creating a welcoming environment for our members.Key ResponsibilitiesProvide exceptional customer service to our members,...


  • Los Angeles, California, United States Avispa Full time

    Social Media Manager Role at AvispaAvispa is seeking a skilled Social Media Manager to lead our social media efforts and drive brand visibility. In this role, you will be responsible for developing and executing strategic social media campaigns that align with business objectives, driving follower growth, engagement, and brand awareness.Key...


  • Los Angeles, California, United States Avispa Technology Full time

    Job DescriptionAvispa Technology is seeking a highly skilled Social Media Manager to lead our social media efforts and drive brand visibility.This role involves developing and executing strategic social media campaigns that align with business objectives, driving follower growth, engagement, and brand awareness. You will collaborate across teams to create...


  • Los Angeles, California, United States St Johns Community Health Full time

    Job SummaryWe are seeking a highly motivated and compassionate Community Health Outreach Coordinator to join our team at St. John's Community Health. As a key member of our CalAIM Program, you will play a vital role in promoting and enrolling patients into our Enhanced Care Management and Community Supports services.Key Responsibilities:Engage and outreach...

  • Social Media Director

    4 weeks ago


    Los Angeles, California, United States Cypress HCM Full time

    Director of Social Media and ContentJob Overview:Cypress HCM is seeking a highly skilled Director of Social Media and Content to lead the development and implementation of innovative social media strategies and campaigns across all social channels to increase brand awareness and drive growth.Duties & Responsibilities:Social MediaDevelop and oversee the...

  • Lead Organizer

    1 month ago


    Los Angeles, California, United States LA Voice Full time

    Job Title: Lead OrganizerLA Voice is seeking a highly motivated and experienced Lead Organizer to join our team. As a key member of our organizing team, you will play a critical role in building and sustaining a strong, diverse, and inclusive movement for racial and economic justice in Los Angeles County.Job Summary:The Lead Organizer will provide strategic...


  • Los Angeles, California, United States Comprehensive Community Health Centers Full time

    Job SummaryComprehensive Community Health Centers is seeking a highly skilled and compassionate Associate Clinical Social Worker to join our team. As a key member of our healthcare team, you will provide evidence-based screening and psychosocial assessments, brief interventions, and case management services to patients and families.Key...