Caregiver Engagement Specialist
4 weeks ago
Join the Center for Caregiver Advancement as an Engagement Coordinator and play a vital role in cultivating a diverse community of empowered caregivers.
About the RoleThe Engagement Coordinator is a hybrid position requiring work in the field, home office, and virtual classroom settings. Reporting to the Engagement Manager, this role involves collaborating with multiple stakeholders to identify and assess potential training opportunities and programs that drive performance and outcomes.
Key Responsibilities- Provide career, education, coaching, and case management to a diverse caseload of students with various barriers to secure successful outcomes.
- Screen applicants for basic eligibility and collect and analyze relevant data.
- Support Virtual Classrooms by providing support to instructors and students.
- Create and lead meetings on CCA/Education Fund programs and services to a diverse audience.
- Promote marketing/communications efforts to drive members (students) to program/project offerings.
- Develop CCA/Ed Fund presence with Local Workforce Development Boards (Employer, City, and State).
- Collaborate with CCA/Education Fund Directors to identify potential vendor partners and support the contract process, as needed.
- Participate in the execution of communication strategies to recruit and promote CCA/Education Fund programs and services by attending facility/employer events, staff huddles, and department meetings.
- Maintain student and other stakeholder files in CCA/Education Fund and other Funder systems.
- Strong leadership, critical thinking, and coordination skills are necessary.
- Excellent prioritizing, time management, and organizational skills.
- Excellent verbal and written communication skills, especially persuasion, are necessary to convey available benefits.
- Professional demeanor, with the ability to create rapport with various stakeholders.
- Must have a valid California driver's license, use of a vehicle, and maintain appropriate car insurance.
- Familiarity with project management concepts.
- Proficiency with MS Office and Google Workspace, Salesforce, Zoom, Blackboard Learn, LMS, and other relevant software.
- Knowledge of Labor Market trends, both regionally and with employers.
- Experience in a union and labor-management partnership is preferred.
- Prior experience as a sales representative preferred.
- Physical endurance to travel between nursing homes and be on their feet for a long time.
- A high level of diplomacy is required.
Excellent benefits including 100% employer-paid medical, dental & vision for team members and eligible dependents, defined benefit pension plan with vesting at 3 years, and 401K plan. The organization also offers a generous time off & holiday schedule, with accrued Vacation and sick leave.
Status: Hourly (Non-Exempt)
Rate: $58,000 - $62,000 annual wage
Work Location: SoCal Region
Travel is required to support and oversee the Engagement Coordinators on their assigned region and to attend events to drive the work of the CCA and the Education Fund.
Diversity is at the core of the Center for Caregiver Advancement. Our organization proudly reflects the communities we serve. We are deeply committed to fostering a compassionate and inclusive culture, understanding that it is our shared responsibility to create and sustain an environment where mutual respect prevails and equal opportunities flourish.
We appreciate the diverse richness they bring to our organization and especially encourage people of color, those living with disabilities, bilingual and bicultural individuals, and members of the LGBTQ+ community to share their unique perspectives with our team.
As an Equal Opportunity Employer, CCA stands firmly against any form of discrimination based on race, color, sex, national origin, religion, disability, age, reprisals for engaging in anti-discrimination activities, protected genetic information, sexual orientation, or parental status. We wear our badge of equality with immense pride, always upholding fair employment practices with deep empathy and inclusivity.
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