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Claims Service Specialist
2 months ago
We are seeking a skilled Claims Service Specialist to join our team at our Renton, WA office. As a Claims Service Specialist, you will play a critical role in assisting our policyholders with their claims, providing exceptional customer service, and ensuring that their needs are met in a timely and professional manner.
Key Responsibilities:
- Collect facts about accidents and investigate claim details
- Collect statements from involved parties and provide support to policyholders
- Work in a fast-paced, high-volume call center environment
- Effectively communicate with customers, verbally and in writing
- Meet or exceed performance metrics and quality standards
Requirements:
- High school diploma or equivalent required
- Excellent customer service skills and ability to work in a team environment
- Strong communication and problem-solving skills
- Ability to multitask and work in a fast-paced environment
What We Offer:
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
Why GEICO?
GEICO is a leading provider of auto insurance in the United States, known for our commitment to customer satisfaction and our innovative approach to insurance. As a Claims Service Specialist, you will be part of a team that is dedicated to providing exceptional service to our policyholders and helping them navigate the claims process with ease.
Equal Employment Opportunity:
GEICO is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees, and we strive to provide opportunities for career growth and development for all.