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Warranty Claims Specialist
1 month ago
About the Role
PACCAR is a Fortune 500 company with a rich history dating back to 1905. As a global leader in the commercial vehicle, financial, and customer service fields, we offer a wide range of growth and development opportunities. Our team is comprised of experienced professionals recognized as experts in their fields, working together to design and manufacture high-quality light-, medium-, and heavy-duty trucks under the Kenworth, Peterbilt, and DAF nameplates.
Key Responsibilities
- Review and process warranty claims in a timely and efficient manner.
- Work closely with external and internal stakeholders to understand business challenges and opportunities for improvement.
- Manage accurate invoicing and reconciliation of all Supplier Recovery related warranty costs.
- Travel to Fleet/Dealer/Production locations as needed.
- Perform additional technical and administrative duties as assigned.
Requirements and Qualifications
- Bachelor's degree is required; equivalent years of relevant experience can be substituted with a degree.
- 0-1+ years of experience required.
- Strong communication and negotiation skills, intermediate to advanced skills in MS Word, Excel, PowerPoint, and Access.
- Ability to create and manage ad-hoc SQL queries and dashboards within Snowflake or Tableau to help support claim management and goals.
- Self-motivated and able to work in a fast-paced just-in-time environment with rapidly changing objectives.
Why Work for PACCAR?
- Global Fortune 500 company with a wide array of growth and development opportunities.
- Work alongside experienced goal-oriented colleagues recognized as experts in their fields.
- Support and/or design the commercial vehicles of the future with a focus on emerging technologies such as electric and autonomous trucks.
Benefits
- 401k with up to a 5% company match.
- Fully funded pension plan that provides monthly benefits after retirement.
- Comprehensive paid time off - minimum of 10 paid vacation days (additional days are provided with additional seniority/years of service), 12 paid holidays, and sick time.
- Tuition reimbursement for continued education.
- Medical, dental, and vision plans for you and your family.
- Flexible spending accounts (FSA) and health savings account (HSA).
- Paid short-and long-term disability programs.
- Life and accidental death and dismemberment insurance.
- EAP services include wellness plans, estate planning, financial counseling and more.