Residential Customer Service Director

1 week ago


SaintBauzilledePutois, Occitanie, United States Secca Search Group Full time
About the Job Title: Sarasota Homebuilding Warranty Specialist - Join our team as a Sarasota Homebuilding Warranty Specialist and play a critical role in ensuring a seamless and satisfying experience for homeowners. As a key member of our team, you will be responsible for handling homeowner warranty concerns, managing subcontractors, and ensuring timely resolution of service requests. With excellent communication and problem-solving skills, you will maintain accurate records of warranty claims and homeowner interactions. Your ability to multi-task and prioritize in a fast-paced environment will make you a valuable asset to our team. We offer competitive compensation, career growth, and comprehensive benefits, including healthcare and 401(k) matching.

Key Responsibilities:
  • Handle all homeowner warranty concerns promptly and courteously.
  • Manage subcontractors and ensure efficient resolution of service requests.
  • Maintain accurate records of warranty claims and homeowner interactions.
  • Coordinate and schedule warranty service repairs.
  • Become proficient in company systems to manage service tickets and track progress.


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