Senior Cloud Infrastructure Engineer

6 days ago


Brentwood, Tennessee, United States Ardent Corporate Full time
Job Description

Job Summary: We are seeking a highly skilled Senior Cloud Infrastructure Engineer to join our Core Infrastructure Services team at Ardent Corporate. As a Senior Cloud Infrastructure Engineer, you will be responsible for securing, maintaining, and monitoring the health of our server environment throughout the enterprise.

Key Responsibilities:

  • Provide senior-level support of Azure Services deployed in a Hybrid Environment.
  • Provide mid-level support for Microsoft Windows Servers and infrastructure services.
  • Assist with the implementation of new technologies and verify that all procedural documentation is accurate, and that knowledge transfer from the engineering team is completed prior to any technology being placed in the production environment.
  • Act as a contributor to enterprise-level strategic projects, meeting milestone deadlines, and accomplishing project action items.
  • Administer data within corporate change, problem management, and request systems; monitor assignment and completion of efforts documented in these systems; and properly escalate issues to management.
  • Installs various types of software including operating systems and applications on a variety of hardware platforms including system updates, patches, and configuration changes.
  • Analyze monitoring data to recognize trends and create proactive solutions to prevent recurring issues.
  • Serve as level 2 support of core infrastructure services utilizing the incident management ticketing system. Works closely with IT&S teams to resolve internal customer issues.

Requirements:

  • Bachelor's Degree in an IT concentration OR equivalent combination of education and experience.
  • 4+ years of professional experience in information technology.
  • PowerShell Experience and Knowledge preferred.
  • Prior healthcare experience preferred.

Preferred Qualifications:

  • Mid-level knowledge of Microsoft Windows Server (2016, 2019, & 2022).
  • Mid-level knowledge of core infrastructure services (DNS, DHCP, IIS, Group Policies, File Services, etc.).
  • Subject Matter Expert level knowledge of Azure including Microsoft 365 services and the integration between cloud and on-premises.
  • Working knowledge of highly available network solutions across multiple data centers.
  • Ability to troubleshoot complex problems.
  • Knowledge of applicable data privacy practices and laws (HIPAA) preferred.


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