Bank Teller

6 days ago


New York, New York, United States Citizens Full time
About the Role

We are seeking a highly motivated and customer-focused Bank Teller to join our team at Citizens Bank. As a Bank Teller, you will play a critical role in providing exceptional customer service and support to our clients.

Key Responsibilities
  • Greet and assist customers in our lobbies, providing personalized service and support.
  • Demonstrate the use of our mobile app and ATMs to complete simple transactions.
  • Create amazing experiences for our customers by providing personalized advice and solutions that meet their needs.
  • Connect customers with our Bankers for the next step in their financial journey.
  • Meet quarterly referral goals and confidently cash checks, process withdrawals and deposits.
What We Offer
  • Meaningful work and relationships: Help customers with important financial decisions that impact their lives.
  • Commitment to community: Give back with 4 hours of paid time off annually for volunteering, separate from regular PTO.
  • Career opportunities, reward, and upskilling: See your hard work rewarded with promotions and opportunities to grow your career.
  • Exceptional benefits: Receive comprehensive health care coverage, including medical, dental and vision plans, a 401K with corporate match, tuition assistance, mental health and wellbeing programs, discounts on student loan refinancing, and more.
Requirements
  • High School degree or GED.
  • Minimum of 1 year demonstrated customer experience, recommending and referring products and services to customers.
  • Strong listening and communication skills.
  • Ability to effectively ask questions and identify needs to enhance and develop a long-term customer relationship.
  • Ability to problem solve and provide solutions to customer issues.
  • Customer-centric to deliver exceptional service.
  • Comfortable with using digital technology to support the delivery of business goals.
  • Ability to work branch hours, which can include weekends and evenings.
Preferred Skills/Experience
  • 6 months of experience processing transactions (cash and/or digital payments).
  • Motivates others, like teammates, business partners, and specialists, through collaboration.
  • Process-oriented, energetic, detail-oriented and ability to multitask effectively.
Pay and Benefits

The salary range for this position is $19.55- $25.00 per hour. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more.


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