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Banking Associate

2 months ago


New York, New York, United States Woodforest National Bank Full time
Job Summary

Woodforest National Bank is seeking a highly motivated and customer-focused individual to join our team as a Teller Retail Banker II. As a key member of our branch team, you will be responsible for providing exceptional customer service, processing transactions, and promoting bank products and services.

Key Responsibilities
  • Proactively identify and recommend bank products and services to customers to meet their financial needs.
  • Process transactions, open accounts, and perform account maintenance in a timely and accurate manner.
  • Handle branch servicing duties, including vault balancing, cash ordering, and ATM maintenance.
  • Employ problem-solving skills to address customer inquiries and concerns in a professional and courteous manner.
Requirements
  • 3 years of relevant sales and/or customer service experience, or an Associate's degree and 1 year of relevant experience, or a Bachelor's degree.
  • Previous in-store banking experience is preferred but not required.
  • Must be positive and engaging with a strong focus on customer satisfaction.
Working Conditions

The ideal candidate will be able to work in a fast-paced environment, standing for most of the time, with occasional walking, moving, bending, or sitting. Lifting and carrying items up to 30 lbs may be required.

Woodforest National Bank is an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.