Banking Professional

4 weeks ago


New York, New York, United States Maspeth Federal Bank Full time
Job Title: Teller (Cantonese or Mandarin Fluent)

Job Summary:

We are seeking a highly skilled and customer-focused Teller to join our team at Maspeth Federal Bank. As a Teller, you will be responsible for providing exceptional customer service and processing financial transactions with accuracy and efficiency.

Responsibilities:

• Process customer transactions, including deposits, withdrawals, and loan payments

• Maintain a high level of customer satisfaction through effective communication and problem-solving skills

• Work collaboratively with branch staff to achieve sales and service goals

• Maintain accurate records and reports, including cash handling and transaction processing

• Stay up-to-date on bank products and services to provide informed recommendations to customers

• Adhere to bank policies and procedures, including security and confidentiality protocols

• Participate in ongoing training and development to enhance skills and knowledge

Requirements:

• Fluency in reading and writing Cantonese and/or Mandarin

• Excellent customer service and communication skills

• Ability to work in a fast-paced environment and handle multiple tasks simultaneously

• Strong mathematical skills and attention to detail

• Ability to work a flexible schedule, including weekends and holidays

• High school diploma or equivalent required; associate's or bachelor's degree preferred

What We Offer:

• Competitive salary and benefits package

• Opportunities for career growth and professional development

• Collaborative and dynamic work environment

• Recognition and rewards for outstanding performance

• Comprehensive training and support to ensure success in the role



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