Banking Associate
2 weeks ago
We are seeking a highly skilled and customer-focused Teller to join our team at Bank of Hope. As a Teller, you will be responsible for providing exceptional customer service, processing transactions, and promoting bank products and services.
Key Responsibilities- Provide excellent customer service to customers in person, over the phone, and through digital channels.
- Process transactions, including deposits, withdrawals, and loan payments.
- Promote bank products and services to customers, including accounts, loans, and credit cards.
- Use a strong knowledge of bank products and services to educate customers and provide recommendations.
- Maintain accurate and up-to-date customer information, including account balances and transaction history.
- Work collaboratively with other bank employees to achieve sales and service targets.
- Stay up-to-date on bank policies, procedures, and regulatory requirements.
- High school diploma or equivalent required.
- Some experience in retail sales and customer service functions preferred.
- Excellent communication and interpersonal skills.
- Ability to work accurately and efficiently in a fast-paced environment.
- Basic to intermediate computer skills, including proficiency in Microsoft Office and bank software systems.
Bank of Hope offers a competitive salary range of $18-$20 per hour, plus bonus and benefits. We are an equal employment opportunity employer and do not discriminate on the basis of race, color, gender, religion, age, sexual orientation, genetic information, national or ethnic origin, disability, marital status, veteran status, or any other basis protected by federal, state, or local law.
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