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Customer Service Liaison

1 month ago

Coral Springs, Florida, United States Verifone Full time

Job Summary

We are seeking a highly skilled Customer Service Representative to join our team at Verifone. As a key member of our Global Operations team, you will be responsible for maintaining direct contact with customers before and/or after the sale, supporting sales team efforts, and working with various departments to meet maintenance services sales goals.

Key Responsibilities

  • Maintain direct contact with customers to ensure satisfaction and resolve any issues that may arise.
  • Support sales team efforts by developing and maintaining positive customer relationships, which can significantly impact service and/or product revenue.
  • Work with various departments to meet maintenance services sales goals and ensure timely resolution of customer inquiries.
  • Collaborate with customers and/or distributors to receive accurate account of equipment failures and provide reports to management.

Requirements

  • High school diploma or equivalent.
  • Proficiency in SAP Business Objects, Oracle ERP, Tableau, and Microsoft Office.
  • Ability to travel up to 25%.

Our Commitment

Verifone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.