Customer Service Representative

1 day ago


Coral Springs, Florida, United States Conduent State & Local Solutions, Inc Full time
Job Summary

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Conduent State & Local Solutions, Inc. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer inquiries, and ensuring customer satisfaction.

Key Responsibilities
  • Respond to customer inquiries via phone, email, and chat
  • Resolve customer complaints and issues in a timely and professional manner
  • Provide product information and answer customer questions
  • Identify customer needs and provide solutions to meet those needs
  • Work collaboratively with internal teams to resolve customer issues
Requirements
  • High school diploma or equivalent required
  • 1-2 years of customer service experience preferred
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Ability to work independently and as part of a team
What We Offer
  • Competitive hourly rate
  • Opportunities for career growth and advancement
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance


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