Customer Service Ambassador

6 days ago


Coral Springs, Florida, United States Grant-Donahue Consulting Full time
Customer Service Representative

We are seeking a highly skilled and empathetic Customer Service Representative to join our team at Grant-Donahue Consulting. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our clients, providing solutions to their problems, and exceeding their expectations.

Key Responsibilities:
  • Customer Engagement: Engage directly with customers via phone, email, or other communication channels to understand their needs and provide personalized support.
  • Problem-Solving: Research and resolve customer issues in a timely and professional manner, using our internal software and systems to find solutions.
  • Account Management: Manage customer accounts, track orders, and provide assistance with product setup and configuration.
  • Team Collaboration: Work closely with our team to share knowledge, best practices, and feedback to continuously improve our customer service.
  • Continuous Learning: Stay up-to-date with our products and services, and participate in training and development opportunities to enhance your skills and knowledge.

We are looking for a customer-focused individual who is passionate about delivering exceptional service, has excellent communication skills, and is able to work in a fast-paced environment. If you are a team player who is eager to learn and grow with our company, we encourage you to apply for this exciting opportunity.



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