Experienced Service Advisor

5 days ago


Houston, Texas, United States Team Gillman Full time
Job Title: Experienced Service Advisor

We are seeking a highly skilled and customer-focused Service Advisor to join our team at Team Gillman. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support throughout their vehicle repair experience.

Key Responsibilities:
  • Greet and Engage with Customers: Provide a warm and welcoming experience for our customers, ensuring they feel valued and respected.
  • Communicate Effectively: Clearly translate repair needs to our service technicians, ensuring accurate and efficient repairs.
  • Upsell and Cross-Sell: Offer additional services and products to our customers, using a consultative approach to meet their needs.
  • Provide Accurate Estimates: Offer detailed and accurate repair estimates, ensuring our customers understand the work required and the associated costs.
  • Follow Up and Follow Through: Regularly check in with our customers to ensure their vehicle is being repaired to their satisfaction and address any concerns they may have.
Benefits:
  • Competitive Compensation: Our compensation package is designed to reward your experience and skills.
  • Comprehensive Benefits: Enjoy a range of benefits, including health, dental, and vision coverage, as well as a 401(k) retirement savings plan with company match.
  • Opportunities for Growth: As a member of our team, you will have access to ongoing training and development opportunities to help you grow and succeed in your career.
About Team Gillman:

At Team Gillman, we are committed to providing exceptional customer service and support. With over 70 years of experience, we have built a reputation for excellence and integrity. Our team is dedicated to helping our customers achieve their goals and exceed their expectations.



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