Ophthalmic Support Specialist

2 weeks ago


Chula Vista, California, United States CRA MSO LLC Full time
Position Overview

We are pleased to announce an opportunity for a dedicated and patient-focused Ophthalmic Support Specialist to become a vital part of our team at CRA MSO LLC.

At CRA MSO LLC, we strive to be a leader in the ophthalmic field, providing exceptional care and service to our patients.

The Ophthalmic Support Specialist will play a crucial role in the initial assessment of patients, which includes gathering and documenting essential information such as the primary concern, ocular and systemic history, as well as family and social background. This position may also involve scribing in electronic medical records to accurately document patient visits and examinations, ensuring a collaborative approach to quality patient care.

Key Responsibilities

  • Guide patients from the waiting area for data collection, ensuring they are informed about the next steps and checking in on their comfort during their wait.
  • Provide education to new patients regarding office protocols and clarify the purpose of all tests conducted.
  • Collect patient histories, verify prescriptions, and maintain accurate records.
  • Assist in vision testing, including assessments of distance and near acuity, peripheral vision, depth perception, and color vision.
  • Measure intraocular pressure using a tonometer.
  • Administer drops for anesthesia, dilation, or medication as required.
  • Prepare patients for imaging and examinations by physicians.
  • Assist in preparing patients for ophthalmic procedures, including intraocular injections.
  • Ensure a seamless patient flow to the physician by coordinating with reception and team leads.
  • Adhere to all HIPAA regulations in all interactions involving patient information.

Qualifications

  • Proven experience in taking patient histories, assessing patient issues, and providing thorough documentation in patient records.
  • Familiarity with electronic medical record scribing.
  • Experience in diagnostic imaging.
  • Ability to maintain and sterilize ophthalmic equipment and supplies in a safe and organized manner.
  • Excellent communication skills, with the ability to interact courteously and effectively with both the public and medical staff.
  • General knowledge of laboratory hygiene, biohazard handling, and universal precautions.
  • Bilingual proficiency in Spanish and English is highly desirable.
  • A strong work ethic, professionalism, attention to detail, and effective communication skills are essential.

This is a full-time position, and we are looking to expand our team. Full-time employees enjoy a comprehensive benefits package, including 100% employer-paid health insurance for employees, life insurance, vacation accrual, 401(k), holiday pay, and more.

Job Type: Full-time

Benefits Include:

  • 401(k)
  • Health insurance
  • Life insurance
  • Paid time off


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