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Front Office Supervisor

2 months ago

Minneapolis, Minnesota, United States CSM Corporation Full time
Job Description

Job Summary: We are seeking a highly skilled and experienced Front Desk Manager to join our team at CSM Corporation.

Key Responsibilities:

  • Ensure outstanding guest service and effective operations of the front desk.
  • Use leadership skills to drive revenue, maximize profit, and ensure quality.
  • Effectively manage assigned staff to ensure guest satisfaction.
  • Develop and implement strategies to improve front desk operations and enhance the overall guest experience.
  • Monitor and analyze key performance indicators to identify areas for improvement.

Requirements:

  • Proven experience in a front desk or customer service role.
  • Excellent leadership and communication skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong analytical and problem-solving skills.
  • High school diploma or equivalent required; bachelor's degree preferred.