Sales Consultant for Fashion Retail

1 week ago


Miami, Florida, United States Bloomingdale's Full time
Position Overview:

The primary responsibility of a Sales Consultant at Bloomingdale's is to inspire and guide customers in transforming their style into a source of creative energy.

With a strong commitment to exceptional service, a keen interest in fashion, and a solid understanding of product knowledge, the Sales Consultant fosters and nurtures long-lasting client relationships both in-store and online.

Sales Consultants are expected to deliver the Bloomingdale's customer experience through engaging conversations, always being welcoming, inquisitive, and creating the human connection that customers seek during their shopping experience.

They are responsible for actively engaging on the sales floor, identifying customer needs, promoting the advantages of our Loyalty programs, and supporting the shopping journey from beginning to end.

Additionally, Sales Consultants must ensure operational excellence by utilizing our fulfillment system, adhering to merchandise presentation standards, and maintaining the sales floor and fitting room organization.


Key Responsibilities:
  • Facilitate a seamless and enjoyable shopping experience both in-store and online by building and nurturing customer relationships.
  • Drive sales by leveraging technology to engage with in-store and online clients effectively.
  • Participate in merchandising and operational tasks as required by the role.

Qualifications:
  • High School Diploma or equivalent is required.
  • Demonstrates open and ongoing communication, ensuring others are informed and presenting information clearly and concisely.
  • Possesses excellent interpersonal skills, capable of collaborating across various functions and levels.
  • Ability to think creatively and strategically to meet customer needs.
  • Proficient in reading and interpreting instructional documents such as safety guidelines and procedural manuals.
  • Flexible availability to work retail hours, including days, evenings, weekends, and holidays.

Physical Requirements:
  • Position involves prolonged periods of standing and walking throughout the store.
  • May require reaching, crouching, kneeling, and color vision.
  • Frequent use of computers and technology necessary for job functions, including handheld devices and cash registers.
  • Ability to lift and move items weighing up to 25 lbs.

Benefits:
This position may qualify for performance-based incentives and bonuses. Benefits include options for 401(k), medical, vision, dental, life, and disability insurance, along with paid time off and holiday benefits. Eligibility requirements may vary based on location, job level, classification, and duration of employment. Further details on benefits are available.

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