Retail Sales Specialist
2 weeks ago
Schutz is seeking a dedicated Sales Associate to enhance our retail operations. This role is pivotal in ensuring that our customers receive an unparalleled shopping experience. Our Sales Associates play a crucial role in building relationships, providing exceptional service, and understanding the needs of our clientele. The individual in this position will contribute to the growth of our brand by nurturing customer loyalty, showcasing product knowledge, and upholding the visual merchandising standards of the store.
PRIMARY RESPONSIBILITIES:
- Deliver outstanding customer service
- Maintain a high level of customer satisfaction through engaging interactions
- Assist in expanding the customer base while effectively servicing existing clients
- Address customer service inquiries and issues promptly
- Ensure that customer needs are met, leaving a lasting impression of the brand
- Achieve and surpass both individual and store sales targets
- Foster a positive work environment through effective communication with colleagues and management
- Keep the store environment clean and organized, ensuring product presentation aligns with company standards
- Support daily merchandising efforts and inventory management
- Participate in the receiving and processing of new inventory
- Maintain comprehensive knowledge of product features and benefits
- Adhere to company policies and procedures consistently
- Report any store-related issues to the Store Manager when necessary
- Execute opening and closing procedures as required
- Utilize downtime effectively when not assisting customers
SKILLS AND EXPERIENCE REQUIRED:
- Demonstrates key sales techniques and superior customer service skills
- Exhibits strong communication and interpersonal abilities
- Capable of identifying customer needs and providing tailored solutions
- Possesses extensive knowledge of fashion trends
- Displays a friendly, approachable, and confident demeanor
- Previous experience in retail or sales is advantageous
- Goal-oriented and motivated
- Enthusiastic and welcoming, treating every customer as a friend
- Flexible availability, including evenings and weekends
- Must be at least 18 years of age
ABOUT AREZZO&CO
Founded in 1972, Arezzo is a prominent player in the women's footwear industry, offering over 11 million pairs of shoes annually, along with handbags and accessories. The company encompasses six brands, including Arezzo, Schutz, Anacapri, Alexandre Birman, and Alme, known for their quality, design, comfort, and innovation. Arezzo&Co's international headquarters is based in New York City, overseeing global operations and the expansion of the Schutz and Alexandre Birman brands.
ABOUT SCHUTZ
Established in 1995, Schutz is dedicated to providing exceptional design, quality, and the latest fashion trends. The brand's collections are crafted to resonate with the spirit of the modern, confident woman who embraces individuality and challenges norms.
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