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Employment Services Coordinator
2 months ago
ROLE SUMMARY
This role focuses on aiding clients in securing and sustaining employment. The coordinator plays a crucial part in helping clients overcome employment obstacles and enhance their job readiness capabilities. This individual will guide clients through the intricacies of the U.S. job market via personalized coaching and conducting job readiness workshops. The coordinator will also engage with local employers and community organizations to effectively support the client demographic.
ABOUT OUR ORGANIZATION
Catholic Social Services (CSS) is a faith-based human and social services organization dedicated to assisting individuals from all backgrounds through various programs and employment opportunities. We strive to provide essential support to our community members through services such as emergency assistance, food security, housing solutions, case management, and refugee support. CSS is committed to empowering individuals and families towards lasting stability, fostering vibrant communities for everyone.
Mission: To compassionately assist those in need, strengthen families, and advocate for the common good.
Vision: A future where all individuals and families thrive.
Impact Statement: CSS empowers individuals and families on their journey to permanent stability, cultivating thriving communities.
Core Values:
- Commitment to Catholic Social Teachings
- Respect for all individuals
- Pursuit of excellence
- Empowerment of personal growth
- Collaboration for strength
PROGRAM OVERVIEW
The Refugee Assistance & Immigration Services (RAIS) program serves as a vital link for refugees and new arrivals, helping them transition from their past experiences to the new skills necessary for success in the United States. By emphasizing economic self-sufficiency, community integration, and respect for diverse cultures, RAIS fosters an environment of compassion and support for refugees to thrive.
ESSENTIAL COMPETENCIES
Ability to maintain confidentiality and professional boundaries while treating all individuals with dignity and respect.
Highly organized with a strong attention to detail.
Self-motivated and capable of working independently or collaboratively.
Adaptable to a dynamic work environment, prioritizing group objectives over personal goals.
Effective communication skills, both verbal and written.
Ability to manage challenging situations with professionalism.
Demonstrated leadership qualities, reliability, creativity, and flexibility.
Desire to work with diverse populations to fulfill the program's mission.
KNOWLEDGE AND SKILLS
- Experience working with diverse cultural backgrounds.
- Familiarity with adult education principles.
- Experience teaching English Language Learners (ELL).
RESPONSIBILITIES
Conduct assessments to identify clients' employment needs and assist them in establishing career goals.
Support clients in executing their employment strategies, including connecting them with resources for skill development and transportation.
Educate clients on effective job search techniques, including application processes.
Prepare clients for interviews through guidance and practice sessions.
Monitor the progress of employed clients and facilitate positive employer-client interactions.
Engage with new employers and maintain existing relationships to enhance program effectiveness.
Design and deliver educational programs to develop job skills and provide orientation to the U.S. workforce.
Document all client interactions and related activities accurately and promptly.
Stay updated on program policies, procedures, and community resources.
Assist in crisis situations as needed, coordinating with emergency services when appropriate.
Maintain client confidentiality and handle sensitive information responsibly.
Perform additional duties as assigned.
QUALIFICATIONS
Minimum Education Requirement: High School Diploma or equivalent.
Minimum Experience Requirement: One year of experience in a case management role or similar, preferably with refugees.
A combination of relevant education and experience may be considered.
WORK ENVIRONMENT
Physical demands include working in a standard office setting with occasional lifting of up to 25 pounds and extended periods of sitting or standing.
Frequent travel within the local area is required.