Culinary Operations Manager

4 weeks ago

New York, New York, United States Holland America Group Full time

Job Summary:

The Sous Chef - Japanese Speaking will be responsible for supervising product delivery in the assigned Galley section, ensuring consistency by adherence to recipes, adequate production quantities, correct execution methods, and picture presentation.

Key Responsibilities:

  • Supervise product delivery in the assigned Galley section, ensuring consistency by adherence to recipes, adequate production quantities, correct execution methods, and picture presentation.
  • Control mise-en-place during preparation and frequent tastings, driving consistency through recipe accuracy, production quantities, and presentation.
  • Successfully supervise production schedules and Galley manning, coordinating with the other Sous Chefs and department heads.
  • Contribute to food and beverage improvement strategies as directed by the Executive Chef or Food and Beverage Director.
  • Supervise Galley staff during operational activities, monitoring compliance with production and storage requirements.
  • Conduct daily briefings with staff and ensure Chefs De Partie conduct station briefings.
  • Observe crewmembers' performance and provide prompt correction, improvement, or reinforcement.
  • Control production levels based on guest demand and inform the Executive Chef of changes or discrepancies.

Requirements:

  • Formal qualification in the Culinary Arts from a recognized culinary training institution.
  • Minimum of six years' experience in a high volume hotel or food service environment, preferably with cruise ship experience, including at least two years as Sous Chef or higher.
  • Ability to adjust production methods/production as necessary to maximize cost effectiveness.
  • Ability to train a multicultural staff and monitor their performance.
  • Ability to manage a large culinary Teams.
  • Proficient in MS Office and job-related computer software.
  • Fluency in English, both written and spoken.
  • Command of Japanese language, both verbal and written.
  • Understanding of the foundation of guest service; ability and willingness to deliver outstanding service to our guests.
  • Motivation to excel in all aspects of job duties and responsibilities.
  • Personable communicator with outstanding social skills and a warm, friendly, and caring personality.
  • Ability to continuously surprise and delight guests throughout their cruise experience.
  • Commitment to establish and maintain courteous and professional working relationships in a diverse cultural environment.

Benefits:

Princess Cruises offers many benefits, including comfortable, single cabin accommodations, meals, exceptional amenities, and extensive learning and recreational programs available to all of our teammates.

We are an equal opportunity employer and welcome applications from all qualified candidates.

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