Hospitality Service Associate

2 weeks ago


Cincinnati, Ohio, United States Hampton Inn & Suites CincinnatiKenwood Full time
Job Overview

Are you dedicated to providing outstanding experiences for guests? As a Guest Services Representative at Hampton Inn & Suites Cincinnati/Kenwood, you will serve as the friendly face of our establishment, ensuring that every visitor feels appreciated and well taken care of. Your role will encompass managing reservations, offering insights about local attractions, and facilitating a smooth experience from check-in to check-out.

Compensation:

$12 - $14 hourly

Key Responsibilities:
  • Welcome guests upon their arrival and deliver exceptional service throughout their stay.
  • Address guest requests and inquiries promptly and effectively.
  • Assist with check-in and check-out processes, including handling payments.
  • Maintain a tidy and organized lobby and communal areas to enhance the guest experience.
  • Work collaboratively with other hotel staff to resolve any guest issues or complaints swiftly.
Required Qualifications:
  • 1-2 years of experience in customer service or the hospitality sector.
  • Proficiency in GSuite (Google Docs) or similar software.
  • Strong verbal and written communication skills.
  • Willingness to work weekends and evenings.
  • Valid driver's license and access to a reliable personal vehicle.
About Our Company

Established in 2005, Rolling Hills Hospitality manages 15 hotel properties with a commitment to exceeding guest expectations. We have earned a reputation as a leading hotel development and management firm in the region by upholding high operational standards while maintaining a straightforward approach applicable to any business model. Through our management agreements, we oversee the hiring, training, and leadership of over 300 employees across the Ohio Valley. We pride ourselves on maintaining strong relationships with top hotel brands, including Marriott, Hilton, IHG, and Hyatt. Our guiding principle is that by taking care of our employees, they will, in turn, take care of our guests, fostering a positive work environment that positions us for future growth and success.



  • Cincinnati, Ohio, United States Hampton Inn & Suites CincinnatiKenwood Full time

    Job OverviewAre you enthusiastic about delivering outstanding experiences for visitors? As a Guest Services Representative, you will be the friendly face of our establishment, ensuring that every visitor feels appreciated and well taken care of. Your role will encompass managing reservations, offering insights about local attractions, and facilitating a...


  • Cincinnati, Ohio, United States Rolling Hills Hospitality Full time

    Company Overview:At Rolling Hills Hospitality, we pride ourselves on delivering exceptional service and creating memorable experiences for our guests. We are currently seeking a dedicated individual to join our team as a Hospitality Operations Manager.Position Summary:The Hospitality Operations Manager will play a crucial role in supporting the General...


  • Cincinnati, Ohio, United States Compass Group USA Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Dining Services Associate to join our team at Compass Group USA. As a key member of our culinary team, you will be responsible for delivering patient trays in a timely and accurate manner, while ensuring compliance with dietary restrictions and food allergies.Key Responsibilities:Deliver...


  • Cincinnati, Ohio, United States Gecko Hospitality Full time

    Position OverviewRole: Assistant General ManagerLocation: Cincinnati, OhioCompensation: $65,000 - $75,000Key Responsibilities:The Assistant General Manager will work closely with the General Manager to ensure the smooth operation and success of various departments within the hotel, including housekeeping, front office, maintenance, and food & beverage...


  • Cincinnati, Ohio, United States Holiday Inn Hotel & Suites Cincinnati Downtown Full time

    Job OverviewAre you enthusiastic about providing exceptional service and creating memorable experiences for guests? If so, the role of a Guest Services Associate at Holiday Inn Hotel & Suites Cincinnati Downtown may be the perfect opportunity for you. In this position, you will be the first point of contact for our guests, managing their reservations and...


  • Cincinnati, Ohio, United States Renaissance Hotel - Cincinnati Full time

    About Us: The Renaissance Hotel in Downtown Cincinnati is a refined urban sanctuary that harmonizes historical elegance with contemporary sophistication. Our dedication to outstanding service and luxurious experiences draws visitors from across the globe. We are currently in search of passionate and service-oriented individuals to fill the role of Parking...


  • Cincinnati, Ohio, United States Pyramid Global Hospitality Full time

    Position OverviewBecome a vital member of the Pyramid Global Hospitality team as a Facilities Engineer, where our commitment to exceptional service drives our success.In the role of Facilities Engineer, you will oversee a range of responsibilities aimed at ensuring the upkeep of the establishment's infrastructure and guest accommodations.Execute scheduled...


  • Cincinnati, Ohio, United States AAA Club Alliance Inc. Full time

    AAA Club Alliance Inc. is seeking a skilled Automotive Service Associate to join our team in Cincinnati, OH We are looking for a detail-oriented and customer-focused individual to provide exceptional service to our customers. As an Automotive Service Associate, you will be responsible for ensuring a spotless experience for our customers by cleaning vehicles...


  • Cincinnati, Ohio, United States Compass Group Careers Full time

    Job SummaryJob Title: Food Service AssociateJob Summary: We are seeking a skilled Food Service Associate to join our team at Compass Group Careers. As a Food Service Associate, you will be responsible for preparing, presenting, and serving food to our customers in a fast-paced and dynamic environment.Key ResponsibilitiesFood Preparation: Prepare and cook...


  • Cincinnati, Ohio, United States Compass Group USA Full time

    Exciting Opportunity as a Culinary Service Associate at Compass Group USAPosition Overview:As a Culinary Service Associate, you will play a vital role in the food preparation and service process, ensuring that all meals are prepared and presented to the highest standards.Location:Position available with flexible scheduling to meet operational needs,...


  • Cincinnati, Ohio, United States Insperity Full time

    Client Service Associate Are you passionate about delivering exceptional client service? Do you thrive in a fast-paced, growth-oriented environment? We seek a Client Services Associate to join our client's dynamic teamOur client is an independent, fee-only Wealth Management/Registered Investment Advisor firm (RIA) in Cincinnati, Ohio. We aim to empower our...


  • Cincinnati, Ohio, United States Holiday Inn Hotel & Suites Cincinnati Downtown Full time

    Job OverviewAre you enthusiastic about providing exceptional service and creating memorable experiences for guests? If so, the role of a Hospitality Front Desk Representative at Holiday Inn Hotel & Suites Cincinnati Downtown may be the perfect opportunity for you. In this position, you will be the first point of contact for our guests, managing their...


  • Cincinnati, Ohio, United States Stifel Full time

    About the RoleWe are seeking a highly skilled and motivated Client Service Associate to join our team at Stifel. As a Client Service Associate, you will play a critical role in supporting our Financial Advisors in the daily administration of their business.Key ResponsibilitiesClient Support: Provide exceptional client service by responding to client...


  • Cincinnati, Ohio, United States JMH Companies Full time

    Job Overview Company: JMH Companies Position: Full-Time Parking Services Associate Location: Cincinnati, OH Salary: $13.00 per hour Shift: Morning Shift Category: Customer Service About the Role Are you dedicated to delivering exceptional customer experiences? JMH Companies is seeking enthusiastic and professional Parking Services Associates to join our...


  • Cincinnati, Ohio, United States Compass Group USA Full time

    Position Overview:As a vital member of our culinary team, you will be responsible for preparing, presenting, and serving food in a dynamic environment.Key Responsibilities:Engage in food preparation tasks including washing, peeling, cutting, and seeding various fruits and vegetables.Accurately weigh and measure ingredients as required.Safely transport food...


  • Cincinnati, Ohio, United States Compass Group USA Inc Full time

    Job SummaryWe are seeking a skilled Food Service Worker to join our team at Compass Group USA Inc. As a key member of our dining team, you will be responsible for preparing, presenting, and serving food to our customers.Key ResponsibilitiesFood Preparation: Prepare ingredients, cook meals, and present dishes in a visually appealing manner.Food Service: Serve...


  • Cincinnati, Ohio, United States Glenway Animal Hospital Full time

    Job SummaryGlenway Animal Hospital is seeking a compassionate and organized Veterinary Receptionist to join our team. As a key member of our front office staff, you will be responsible for providing exceptional customer service, managing patient flow, and maintaining a clean and welcoming reception area.Key ResponsibilitiesClient Relations: Greet and welcome...


  • Cincinnati, Ohio, United States Compass Group Careers Full time

    Job SummaryWe are seeking a skilled and friendly Hospitality Host/Hostess to join our team at Compass Group Careers. As a key member of our dining room staff, you will be responsible for providing exceptional customer service and ensuring a memorable experience for our guests.Key ResponsibilitiesTakes food and beverage orders and efficiently delivers items...

  • restaurant/line cook

    1 month ago


    Cincinnati, Ohio, United States Kroger Hospitality Full time

    Perform a variety of duties relating to restaurant-style service, including hot and cold food preparation, maintaining sanitation and recipe standards. Demonstrate the company s core values of respect, honesty, integrity, diversity, inclusion and safetyAt Kitchen 1883, our team members have a passion for people and the food that brings them together Our team...


  • Cincinnati, Ohio, United States Compass Group USA Full time

    Position Overview:We are currently seeking several seasonal Food Service Workers to join our dynamic team. This role involves preparing, presenting, and serving food in a fast-paced environment.Key Responsibilities:1. Conduct prep work, including washing, peeling, cutting, and seeding fruits and vegetables.2. Accurately weigh and measure ingredients as...