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Parking Service Associate

2 months ago

Cincinnati, Ohio, United States Renaissance Hotel - Cincinnati Full time
About Us: The Renaissance Hotel in Downtown Cincinnati is a refined urban sanctuary that harmonizes historical elegance with contemporary sophistication. Our dedication to outstanding service and luxurious experiences draws visitors from across the globe. We are currently in search of passionate and service-oriented individuals to fill the role of Parking Service Associate. Position Overview: As a Parking Service Associate, you will be the initial and final point of contact for our guests at the Renaissance Hotel. Your role is vital in ensuring that our guests receive prompt, courteous, and efficient service upon their arrival and departure. This position demands exceptional communication abilities, agility, and a strong sense of accountability. Primary Responsibilities:
  • Welcome guests with warmth and foster a friendly environment.
  • Efficiently park and retrieve vehicles while ensuring safety.
  • Assist guests with their luggage and provide insights about hotel amenities and local attractions.
  • Keep the parking area organized and ensure the safety of guests' vehicles.
  • Address guest inquiries and resolve any concerns with professionalism and promptness.
  • Maintain the hotel's standards of excellence and guest satisfaction.

Required Qualifications:
  • Prior experience in customer service or hospitality is preferred.
  • Must be at least 21 years old with a valid driver's license and a clean driving record (minimum of 3 years).
  • Exceptional communication and interpersonal skills.
  • Strong attention to detail and the ability to manage multiple tasks effectively.
  • Willingness to work flexible hours, including weekends and holidays.
  • Physical endurance to stand and walk for extended periods in a fast-paced environment.

What We Provide:
  • Competitive hourly wage plus tips; among the best in the area.
  • Complimentary meals for employees during each shift.
  • Monthly employee gatherings featuring raffle prizes, food buffets, and Employee of the Month bonuses.
  • Comprehensive benefits package for full-time employees, including medical, dental, and vision coverage.
  • Employee discounts on hotel accommodations, dining, and more.
  • Opportunities for career growth within a prestigious hotel brand.
  • A dynamic and supportive workplace culture.
Application Process: Interested candidates are encouraged to submit their resumes. Renaissance Hotel is an Equal Opportunity Employer. We celebrate diversity and are committed to fostering an inclusive environment for all employees.