Digital Banking Operations Specialist

2 weeks ago


Woodstock, New Hampshire, United States Woodsville Guaranty Savings Bank Full time

Woodsville Guaranty Savings Bank is a community financial institution in New Hampshire that serves the financial needs of businesses and consumers in the area. Currently, we are looking for a Digital Banking Specialist (Operations Representative) to join our team in our Operations Center.

**Key Responsibilities:**

  • Provide exceptional customer support through electronic communications and over the telephone.
  • Process various types of account maintenance, including account openings, closings, and transfers.
  • Process Visa check card applications and maintenance, ensuring timely and accurate completion.

**Requirements:**

  • Strong written and verbal communication skills, with the ability to effectively communicate with customers and colleagues.
  • Ability to use and learn computer-based systems, including banking software and technology.
  • Strong customer service skills, with a focus on providing a positive experience for customers.

**Benefits:**

  • Comprehensive health, dental, and vision insurance.
  • Life and long-term disability insurance.
  • Paid time off and 11 paid holidays.
  • 401(k) retirement plan with company contribution.
  • Student loan repayment and tuition assistance.

Woodsville Guaranty Savings Bank is an equal opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer service.



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